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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3596 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,596 reviews
  • Rated 5 out of 5 stars

    Get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fix things easily. I almost always buy Geek Squad just in case something goes wrong. You should get it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry no more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a few extra bucks I can now be worry free if anything goes wrong with my purchase. And you don't even have to look for the receipt because it is kept ok the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my computer stopped working I brought it in and the geek squad knew exactly what to do and saved my story I had been writing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My recent return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great at honoring their warranties. No hassle, no issues. Great customer service with no strings attached...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the protection plans that Best Buy and geeksqaud offers on everything electronic. It has saved me so many times! I highly recommend always buying insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honored without issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it to exchange a defective coffee maker. This is a Best Buy advantage. I get my replacement sooner and no need to ship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable helpful. I have had Geek Squad for different purchases and always been happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love to buy this for things I use daily to make they last. If it doesn’t then easy to replace with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty plan for my new Keurig. Best Buy was very quick to email me the details of this warranty and explain what was included. I'm very happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can return whenever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection can return it at any time during the warranty. I give it a thumbs up for the returnabily availability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love TWD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say anything bad about this because it's The walking dead.. but I was disappointed they didn't have the give away item in stores like they did online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Full Refund 5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me a full refund no questions asked and I immediately used the credit toward my next purchase the same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year replacement "insurance"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance for the more expensive electronic products. Seldom used but easy-peasy to use when you need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan, everyone need to have a protection plan, when you purchase electronics, I really recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had the need to use my Geek Squad as of yet but; gives me peace of mind knowing I have a very capable team at my disposal should the need arise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product replacement coverage is absolutely worth buying. I have used it on two different products. It was absolutely no hassle! By all means, buy it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that came to fix my TV for an outstanding job. Unfortunately I can't remember his name but he was pleasure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to replace my toothbrush because geekquad protected my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great service if your product was to break within the two-year period they just replace it with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy geek squad protection plans because you never know! Great replacement plan for expensive purchases!

    I would recommend this to a friend