Customer Ratings & Reviews

I have used the protection plan. A few times. The ease of use and no hassle is what I like best. Issues with my purchase. No questions asked accept what is wrong and it item is replaced or my money back.

I have used Best Buy's protection plan several times and I absolutely love it. I have compared it to the plans other stores offer and it is by far the best. It is very convenient and extremely affordable.

Great warranty! Geek squad doesn’t mess around! No hassle replacement of defective product! Will not purchase an item without Geek Squad warranty!

These protection plans are a life saver. I always will add them to any purchase. It's a no brainer, because things break and this covers most items

I think it is worth getting a Geek Squad Product Replacement because if anything goes wrong with your product It can be replaced.

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

Have purchased GSP on most of my products and the service never fails. I have been extremely happy with Best buy and their associates on how this programs works.

Best Buy has always stood behind their products. This is just another way to show their commitment to customer service.. It's paid off for me a few times, and I normally don't do this type extended warranty buy.

I love that their warranty is product replacement. It takes away any fears. Especially when buying a child's product. If they don't have a replacement in store they will mail one to your house. Great service.

I generally purchase the protection plans that Best Buy offers with Geek Squad. I have not had any major issues getting any problems resolved.

I buy extended warranties on almost all my big ticket Best Buy purchases. I do not know that I have experienced a better program anywhere else.

I’m love and Warrantty on all my products from Best Buy have two o four year for change save money it like rental products you never loss you money

Had to use this the item I bought went bad took it back to store item was no longer in stock so gave money I pay for item I would tell any one to by this you never know win you will need it.

I'm only saying that if the customer need Geek Squad then Do it. I never used them. My son does Everything for me. SO I can't rate them. But I'm pretty sure I can't Submit Because I need to Rate. I put a 4 because I heard they are Good from friends.

Agents took care of downloading files on laptop which was broken and saved all files for future use - work was done quickly and professionally

When ever you buy something from Best Buy. Always make sure to add Greek squad protection. Because you can never go wrong with it.

BUYING THIS WORRANTY HELPS YOU PROTECT THE PRODUCT FOR ADDITIONAL YEAR AS WELL THE GEEK SQUAD SERVICE LEVEL US VERY PROFESSIONAL

Definitely worth getting the plan its helped me get new products whenever the old one stops working or something happens

A Best Buy Geek Squad Protection Plan for higher end appliances and electronics is a must buy! It worked wonders for my Hoover Steam Cleaner Vacuum and. I'm sure sometime in the future, it'll prove as such here too'

I would recommend always buying a replacement plan if offered on large purchases. It is definitely worth the money and Best Buy has always done right by us when we have purchased them.