Customer Ratings & Reviews

Geek Squad warranty is always great - Best Buy reps are always helpful and courteous when we require a repair or exchange - great value

Bought for a coffee pot and have not used it yet. If it breaks or does not work for any reason, you get a new one.

Warranties are the way to go when your product is out of warranty and it protects your product.

I love the idea that if something happens to my toothbrush I can bring it back and get it replaced with a new toothbrush for cheaper than having to purchase a new one

I used it for a hair dryer and then bought the plan again for the new hair dryer. Worth the purchase on expensive items.

I don't always buy the extended warranty. Some small kitchen items just aren't built like regular things and young adults are a little rough on things. So a little warranty is a good thing.

We’re really happy with our new way to have coffee on-the-spot. It’s easy to use, easy to clean, and easy to make a quick cup.

Best coverage and warranty by far. I like geek squad warranty so much and that’s the only reason why I even buy at Best Buy

It's just like insurance; it's horrible to have to pay for it but great when you need to use it. As my product is only 2 weeks old I thankfully haven't had the need to use it.

I almost always gt the warranty for my purchases, since it's more exensive than service calls or replacing a throw away item.

Bought a mixer and it stopped working and they offered me a replacement or store credit. I would definitely reccomend it.

Great idea for expensive or highly technical items. And Geek Squad has been very helpful and valuable to me over the years

i have used them for years and they always come throguh i get to just bring in the product and swap it out and it is so easy and quick

The agents installed a TV mount, 65 inch TV, sound system with in wall wiring and DVD player with no issues. They did a great job.

Upon purchasing the coffee pot the check out said we could purchase an extended warranty for a few dollars more. So we did and thought it was a great deal for very little money.

I’m have no idea how to hook up my electronics so it’s nice that I can get an expert to do it and have the work guaranteed for two years

To get the extended warranty on any expensive electronica you might think of getting.Spy makes it easy to get it fixed or replaced

I was able to replace my toothbrush because geekquad protected my product

this was a life saver for me to purchase. had a product break down and when I returned it I got prompt refund. No questions asked.

haven't had to use it but from what it says it cover it a grate thing to have glad to have it but hopefully I will never have to use