Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 3596 reviews
(3,596 customer reviews)to a friend
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is good great , I haven’t had any problems or issues with the item , I Purchase purchase it in 2015 , and it is still going strong , thanks BBY , Friends of mines would like to purchase the same item OSTER BLENDER , Thanks Again
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Always do this with a major electronic purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any time you purchase major electronics, you should consider a Geek Squad service contract. This takes all the worry out of the purchase. You know it will work and, if not, it will be quickly repaired or replaced.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some things I like to do myself. And some things I want some experts to take care of. And sometimes it’s just not easy to pickup, haul and install single handedly. Geek squad is an affordable and peace of mind option. I am glad I got it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
A+++++
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.highly recommend to purchase it purchase a Dyson hair dryer at 2019 and my dryer went down two weeks ago bring it to best buy they get me a gift card use it purchase other one very happy for it
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team of two Geekers remounted my 65 inch Sony Smart TV and set up my logitech remote. Everything worked as expected. The one issue I have in the complexity of using the remote compared with the Sony supplied remote.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
better have this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the plan covers everything except for thefts. i purchased a fancy wireless headphones and wanted a protection plan for it. although my headphones were stolen after a year, they refunded me almost the full cost of the plan; one dollar less. then i purchased another pair with the same plan. so far so good.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
when I needed it you were there
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when my computer was hacked they saved my hard drive, restored the software and cleansed the laptop of the evil hacker. They were empathetic, concerned, and repaired it all when they said they would . . . and saved my files. Thank you!!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Replacement plans are awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a product replacement plan for a Keurig coffee maker. In 10 months the coffeemaker broke. Because I purchased the replacement plan, I was in and out of the store in 20 minutes with a new machine. If you can't do with out your product, be safe and purchase the replacement plan.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
A must for expensive products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this protection plan for my Sonicare 6100 toothbrush and I am satisfied to say that I feel that I don't need to worry about losing an expensive product if it ever breaks in any way because this protection plan is such a great deal to get a replacement.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
gotta have insurance on your coffee maker !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hey nothing lasts forever so you better get some insurance. I gotta have my coffee cause I'm an addict. So geek squad will be able to fix my jones when I am feenin' and it wont cost me anything but some withdrawl sweat.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Extended Warranties
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for Ninja coffee maker. Almost always purchase extended warranty on most products. Saves a lot of headaches. Best Buy always delivers excellent customer service when dealing with warranty issues. Thanks guys.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this service, it really nice when you have a kid that play and rough on their stuff. Doesn’t matter what happen to your items. Just brought it in to Best Buy, they will replaced it without hesitated. No problem.
I would recommend this to a friendRated 5 out of 5 stars
Great replacement plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fact that I can replace my item within the 2 year on if it stops working in anyway whether from wear and tear or accidental damage is excellent. I love the fact that I can also use the protection to upgrade to a better item and then I just pay the difference !
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
An amazing Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is an amazing replacement Warranty, Everything I buy from Best Buy I get GSP warranty either a repair warranty for big appliances or a replacement warranty for the small devices! I’ve had great experience with them, Do NOT hesitate to get it!
I would recommend this to a friendRated 5 out of 5 stars
worth the cost to be covered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this plan as I have used it with other appliances . I had.made the mistake of NOT obtaining it on a previous tv(walmart)and it burnt out after 2 yrs .I purchase this for all electrical appliances ...and have used the plan on several items over the past few yrs
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
service agreement for my coffee pot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I looked high and low for a good coffee pot at the normal places.I didnt even know that best buy sold coffee pots.They had a great selection at better than best buy prices and the extended warranty was peanuts.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
People are silly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some people tell me "why did you get the GSP on your _______ insert item".well for me its worth not having to pay for a new item for only a fraction of the cost of it. granted it is more expensive up front but id rather have the protection on anything i get from a store.
I would recommend this to a friendRated 5 out of 5 stars
Never Make a Purchase at Best Buy without Geek Squ
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy my appliances and electronics from Best Buy, simply because the way they allow you to exchange a product with the Geek Squad warranty is hassle free, no questions asked. You could not pay me to shop anywhere else.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Works well in Loft Apartment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was perfect for keeping both the first and second floor rooms rather cozy. For its size and price I was rather surprised with the little unit. Mind you, I only needed this for the living room and second floor loft (above). This didn't reach any other rooms beyond that.
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan Worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I normally don’t purchase protection plans but glad I am glad I did because my Gourmia Air Fryer died after 18 months. Best Buy took it right back snd gave me a refund in the form of a gift card.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend


