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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3596 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 3,596 reviews
  • Rated 5 out of 5 stars

    This is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I got insurance didn’t have to perches the item again out of pocket they just exchanged it and allow me to add insurance to the replacement this is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year Geek Squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's geek squad protection and warranty replacement is the best protection plan available than any other store. If they cannot fix it they replace the product. This reason alone is why I try to purchase any product available at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year geek squad protection replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend when purchasing an electronic device etc to take out the product replacement in case anything goes wrong with it within the 2 year coverage. The product gets replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides peace of mind - even though it has not been used so far. I have purchased and utilized Asurion warranties on items in the past, and always been very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad protection. You can always count on Best Buy to take care of your product if something goes wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Always Replaces Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For items I use a lot (with a potential for breaking, such as my humidifier or printer) or may drop a lot (such as my cameras), I have opted to get Geek Squad protection. I have had a couple of bad experiences with Geek Squad not giving me the full value of what I originally paid, but otherwise have had them replace the product, allowing me to get a new one without having to pay the full amount for a new product again. Alas, I keep going back for my high use items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you don't have it, Get it NOW.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind for sure. I brought this along with the 32" Television I purchased for my son. It's great to have it and to know that if something goes wrong with our TV I can take it back to get replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I got it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service replacement saved me a ton, when my product unexpectedly stopped working. No questions ask, I brought in my old product, and received a new one. In and out in less than 10 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my auto start while I waited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad mounted my auto start in my car while I waited. They were very fast and friendly. They took time to explain how everything worked before I left. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE PROTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WAS NOT GONNA GET THE PLAN BUT THEN THOUGHT ABOUT IT AND SAID WHAT THE HECK, MIGHT AS WELL. I LOVE THAT THEY STAND BEHIND THE PURCHASE. GEEK SQUAD IS A OK WITH ME!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You're in the best of hands with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provides an invaluable service to it's customers Anytime I've had a problem or needed assistance they were there for me Very knowledgeable courteous and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying Geek Squad Protection plan for your purchased items is a no brainer. Not fretting when your bought item,s go bad or need repair or replacement. Your covered, pretty simple, must buy always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't always purchase protection plans for everything i buy but for something as complicated and somewhat delicate as espresso makers it is definitely worth the expense. No matter what happens, your purchase is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always GET the GSP-R

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the GSP-R. Peace of mind that you can come in and swap it out is unmatched. Things are changing but if they offer the replacement then I'd always get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this once before and it was pretty much painless. The plan is straightforward and at anytime one of the Geek squad members can help me with any questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kathleen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think coverage is highly recommend, always get fir major purchases if possible. Good service on a problem I had shortly after getting tv. Nothing major and working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of times with a warranty they will send it out and take a while to figure it out but bestbuy is different when it comes to most things they do it in store and I love that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must have! I get it on everything every time and it has saved me many times! I’d rather have it and not use than not have it and wish I had purchased it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have piece of mind that if something becomes defective that I can just go to the store and replace the item with no fuss. I always recommend getting the replacement warranty

    I would recommend this to a friend