Customer Ratings & Reviews

A lot of times with a warranty they will send it out and take a while to figure it out but bestbuy is different when it comes to most things they do it in store and I love that

I never thought I would need an extended warranty for my juicer. I got it anyway because it was so cheap. I am so glad I did, because I have already had to use it. It was very easy, to return the juicer and receive a new replacement.

I get geek Squad product replacement on just about everything. They have always been there to replace a product when and if it breaks. At times I think it is sometimes over priced, however, they have never turned me away.

Always get the GSP-R. Peace of mind that you can come in and swap it out is unmatched. Things are changing but if they offer the replacement then I'd always get

I’m so glad I bought a this warranty. I had to return my nutribullet after the return date had expired and used this warranty. They gave me 2 choices: credit or exchange. No questions asked.

Enables me to Buy any product with confidence, online support is decent the agents themselves are excellent

Bought this to protect my new Nespresso machine. My last Nespresso machine went out after 1 year, and was stuck with it. Bought this so if it happens again, I can get it repaired/replaced.

When you need anything related to any that best buy sell they can help with it all I recommend adding all the exted warranty on all electronics you buy . Thr geek squad is amazing

what can i say i like my electronic gadgets and i know the cost of repair out ways the low cost of coverage from an extended warranty when you break it down by years of coverage

In my experience geek squad as a whole has never failed anyone I know. When you see bad reviews, usually those people didn't know what to expect or have never had a retail customer service job. (And they are all usually old anyways) GET THE GEEK!!!

I always try to purchase a extra protection plan on my appliances. But really Best Buy is very good about service on what they sell. Just keep your receipts. They sell top brands so between the two they usually can resolve any issues.

We have always bought Geek Squad protection on anything we buy from BestBuy... To us its just smart to buy it. You can't go wrong buying protection on electronics.

We have always bought Geek Squad protection on anything we buy from BestBuy... To us its just smart to buy it. You can't go wrong buying protection on electronics.

these people are amazing -- tried to help us our with problems we were having with our new phones -- but its the app that is issue but took the time to try to work something out -- great service

Since I have had so many problems with humidifiers going out within 1 year, I decided that I would get the extended 2 year geek squad protection with my new humidifier. I've used geek squad in the past and have never had a problem.

It is one of the best and cost-effective purchases ever done at Best Buy. we use this every day and nothing happens to it. This is the second one we are purchasing after 2 years. It does everything what you can expect from it.

Many people think these plans are "Scams" to get your money. But they pay for themselves considering how often technology breaks on people. We always buy one and have yet to not use it! Free fixing and replacements is great! I love it!

with or without totaltech, this is a big win for electronics for exchanges/refunds based on manufacturer defects or unusual wear that effects functionality

What the Geek Squad replacement fixing parts it's a great thing although a my original kitchen aid mixer they still working I'm headed over 20 years now so don't know a fellow Bernie Geek Squad but it's a good thing to try

This service has allowed me to call on the Geek Squad several times and they have always been very professional and knowledgeable. Gives me peace of mind to know that I am protected.