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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3596 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,596 reviews
  • Rated 5 out of 5 stars

    Recommend for electronic purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection when it’s an electronic device that can have unexpected problems. Never had an issue when exchanging if I put the protection plan on my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad protection. You can always count on Best Buy to take care of your product if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing any extended warranty for appliances that are used often. This will provide you with peace of mind if your product fails with use. Just keep the date in mind. Put it on your google calendar as a reminder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not much that I don't get Geek Squad Protection on. Why would you not? They are way more skilled than I am and I like knowing if something goes wrong I have someone to go to, especially for Electronics and Appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has great service, protection and repair/replacement for a great price. Best Buy always takes good care of me. I buy the extra protection and it gives me great peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product stopped working after about a year and a half and warranty was close to expiration. Product was no longer in stock so I received a gift card for the amount I paid for the irptem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a blender and they offer this kind of insurance for the electronics a year after my TV freezes i call them and they fix my tv in less time then I expect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have extra protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime that I purchase an item that qualifies for geek squad protection, I'm sure to add on this service. Most products include some type of warranty, but they typically don't cover all of the issues that geek squad takes care of. It's definitely worth it to have in place! You may never have an issue with your product, but why take the chance? Besides, the protection does not cost much and provides peace of mind. Always worth it, in my opinion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got the chance to use one of these warranty's and my experience was amazing. I didn't get any hassles. Only good customer service. I got my product replaced with a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've made a habit of purchasing the extended warranties for all my products. If you don't need it, that's great, but when you do, it's simple to use and very nice not to have to make another purchase for the full amount of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also purchased the 2 year geek squad replacement insurance for my Kitchenaid Professional 5 Plus Series mixer. As much as I use it, I don't want anything to go wrong with it, and if something does, heaven forbid, I have it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad product replacement plans are a MUST! It's great having the replacement plan because accidents happen! The Squad is always knowledgeable as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I had this , was worth every penny l. Nice knowing they cover it fully and even nicer knowing I don't have to put any money out to get something replaced if it does go bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cybersecurity Analyst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Replacement provides peace of mind. I've never had to worry about purchasing products from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should ALWAYS spend the extra money on a product protection plan. The few times I've actually needed to use my geek squad protection, I was extremely glad I spent the extra money or I would have been out a lot more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this about 17 months ago. One of the best units out there. Heats very quick and basket size is good for 3 to 4 people. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to cover my computer. Have had to use Geeks on several problems and just a phone call and they are helping. Nice to have someone who is willing to work with you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not recommend more, highly useful and replacement process is easy as ever. Best insurance for products offered anywhere. No having to mail it or wait for replacement, just take to your local best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Infant mortality and self destruction risk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we buy things with moving parts like printer/scanners, I usually buy the support. When I have needed it, I got new, current generation gear since models change so frequently.

    I would recommend this to a friend