Customer Ratings & Reviews

Good item to have just in case your product stops working Excellent customer service

Good item to have just in case your product stops working Excellent customer service

I’m have no idea how to hook up my electronics so it’s nice that I can get an expert to do it and have the work guaranteed for two years

We’re really happy with our new way to have coffee on-the-spot. It’s easy to use, easy to clean, and easy to make a quick cup.

i used this blender once/ twice a week on a regular basis to make my milk shakes and protein shakes. it crushes ice perfectly and easy to use and clean. powerful enough

The agents installed a TV mount, 65 inch TV, sound system with in wall wiring and DVD player with no issues. They did a great job.

I used it for a hair dryer and then bought the plan again for the new hair dryer. Worth the purchase on expensive items.

Best coverage and warranty by far. I like geek squad warranty so much and that’s the only reason why I even buy at Best Buy

i try to get best buy plans on most electronic products i buy from best buy. never any issues with return, replacement or refund for warranted products. great investment!!!

I almost always gt the warranty for my purchases, since it's more exensive than service calls or replacing a throw away item.

Purchased with AT&T phones, but thankfully never had to use it. Have had the coverage many times before and had to use it then, and everything went smooth.

haven't had to use it but from what it says it cover it a grate thing to have glad to have it but hopefully I will never have to use

To get the extended warranty on any expensive electronica you might think of getting.Spy makes it easy to get it fixed or replaced

this was a life saver for me to purchase. had a product break down and when I returned it I got prompt refund. No questions asked.

Excellent service they provide. I always buy it because they are magnificent and give me security of my equipment.

Great idea for expensive or highly technical items. And Geek Squad has been very helpful and valuable to me over the years

Bought a mixer and it stopped working and they offered me a replacement or store credit. I would definitely reccomend it.

Bought for a coffee pot and have not used it yet. If it breaks or does not work for any reason, you get a new one.

Always buy the “Replacement” plan. I have used them several times and with replacement you receive a store credit or a new product.

If your product has a defect you contact the insurance and they help you with the problem at not extra charge