Customer Ratings & Reviews

with or without totaltech, this is a big win for electronics for exchanges/refunds based on manufacturer defects or unusual wear that effects functionality

2-Year Accidental Geek Squad Replacement provides peace of mind. I've never had to worry about purchasing products from Best Buy.

We have always bought Geek Squad protection on anything we buy from BestBuy... To us its just smart to buy it. You can't go wrong buying protection on electronics.

We have always bought Geek Squad protection on anything we buy from BestBuy... To us its just smart to buy it. You can't go wrong buying protection on electronics.

Great backup in case of repairs. Best buy only has a 15 day return policy for most items, which is very inconvenient. So adding this service for a great price made me more confident that i'll have a backup to cover my item if defective.

what can i say i like my electronic gadgets and i know the cost of repair out ways the low cost of coverage from an extended warranty when you break it down by years of coverage

I've bought protection plans in Amazon 27th third party protection plans. They are pain to claim and they always try to not cover by reading hundreds of lines of fine print. I Stopped buying protection plans anywhere other than BEST BUY.

When you need anything related to any that best buy sell they can help with it all I recommend adding all the exted warranty on all electronics you buy . Thr geek squad is amazing

I’m so glad I bought a this warranty. I had to return my nutribullet after the return date had expired and used this warranty. They gave me 2 choices: credit or exchange. No questions asked.

Enables me to Buy any product with confidence, online support is decent the agents themselves are excellent

Bought this to protect my new Nespresso machine. My last Nespresso machine went out after 1 year, and was stuck with it. Bought this so if it happens again, I can get it repaired/replaced.

Bought this about 17 months ago. One of the best units out there. Heats very quick and basket size is good for 3 to 4 people. Highly recommend.

I always get the protection when it’s an electronic device that can have unexpected problems. Never had an issue when exchanging if I put the protection plan on my devices

I haven’t use this so far. So i think it was just waste of money. But the peace of mind is there when you break your purchase n

I have already used this service and it is wonderful. They just took the old computer and fixed it right up, it was quick and painless!

I bought a blender and they offer this kind of insurance for the electronics a year after my TV freezes i call them and they fix my tv in less time then I expect

I was told that if anything happens to this coffeemaker within the 2 year service plan then I just bring it back to the store and it will be fixed or replaced. Can't go wrong there... I would recommend this to anyone who is paying over $50 for anything.

Geek Squad product replacement plans are a MUST! It's great having the replacement plan because accidents happen! The Squad is always knowledgeable as well.

I get geek Squad product replacement on just about everything. They have always been there to replace a product when and if it breaks. At times I think it is sometimes over priced, however, they have never turned me away.

This service has allowed me to call on the Geek Squad several times and they have always been very professional and knowledgeable. Gives me peace of mind to know that I am protected.