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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3596 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 3,596 reviews
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan even though I didn’t use it. Great to know I had it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ????

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This better be useful I haven’t use it tho Bdbsjsbzba

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    gopod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gykchuk fcvgjhjk gkn kljvbgj bkggjhbjk vhgjgvbjhghjk,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gave it three stars because I have not used the protection plan as of yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is it worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if technology being so cheap these days, if it is worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad seems never to be able to fix the issues and its just a waste of money. i left the computer at the store and they said they could only fix hardware issues, but that i could leave it there and paying an additional 200 dolares for the membership, they could fix software issues. i agreed and i went to the store to pick it they said it was fixed and didnt charge me anything. The computer got worse, shutting off all the time, and i see no effort to have this issue resolved from their part. I understand with the covid situation i cannot take it to the store but im just frustrated and i dont see why a remote diagnosis cannot be offered due to the circumstances. I wish geek squad would be more cooperative.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for reaching out about this. I apologize for the disappointment in getting your computer worked on. That's not the level of experience we aim to give you. During these unprecedented times, we should be able to work on your computer remotely depending on the issue. We'd love to give it a shot at the very least. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 3 out of 5 stars

    strong small fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    surprised by the amount of air its able to push, but limited speed settings .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Havent Used Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet for this product. But it has been good in the past!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks, I do not remember this because I bought long time ago

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No Phone Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone support is not helpful. It takes time for any resolution

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No Phone Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone support is not helpful. It takes time for any resolution

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    will see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace or service the coffee machine in case it got problem

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overall very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few issues when setting up but they were very helpful in everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average coverage. Would be great if they covered more options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protect your investment always good to have it for your products

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    we'll see if I need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after reading reviews it appeared that this might be a good purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought protection plan. Quiet nice idea for 100$ purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven’t used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is always good but it’s costly. Happy they do it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD SERVICE - GOOD SERVICE - GOOD SERVICE!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to always have protection on your products thats great

    I would recommend this to a friend