Customer Ratings & Reviews

This is a great feature for most products at Best Buy (Don't so much care for it on cell phones, but oh, well...). On more than one occasion, I have had to replace my LG Tone Pro headset and it was relatively effortless. When the watchband broke on my Gear device, it was a savior. I've had this protection on a number of items and it has served me well. I don't buy anything over $20 without it now.

This is the best space heater I have ever had and love that it would cut off when you knock it over. I wish they still made this item!

So far Best buy warranties have been the best warranties I have purchesed in my life, I bought one for my cell phone and when it broke down I was afraid they were going to play the I am sorry is not cover for the damage it sustained, but no they just took it in no questions ask and let me even upgrade to a better cellphone I did had to pay the difference but still good protection to have

I love geek squad and their products! Ladonna at the Jacksonville,NC location is an amazing person and exteemly helpful.

The product lasted me for 5 years and im sad i thought i bought a 5 year warranty not 2 because they just died. However they did their job and did it wkll.

At first, I was hesitant to buy this fan because of the price. But when I bought it home, it was worth it! Easy to assemble, steady, loooks sturdy and very good in distributing air to the room. We live in California and this time of the year is really hot. But we saved a lot in electricity because we do not turn our AC on anymore. Good buy!

I have not had a problem with the replacement plan for my Keurig. I brought the faulty unit back to the store and got another one without a problem. As Keurig's go, the company usually stands behind their products when they are under warranty. After the warranty they will still send you a replacement, but there will be a cost to do so.

I always get the Geek Squad product replacement because if it break down within two year you can get your money back. My Juicer lasted for less than a year and I was able to get my money back.

I always get the Geek Squad product replacement because if it break down within two year you can get your money back. It happen to me before few time and I never had a problem returning it.

always good, never know when you will need it but never a problem to fix or replace when you do

A must have for every purchase you made on best buy. It is a piece of mind to have it. Highly recommend.

I purchased this recently for my new Motorola 2way radios because in the past geek squad replacements plans have helped me immensely from being burned. Id rather fish out the $15 dollars for this plan than paying for new radios that cost me $80 in case something wrong happens to them

Excellent. Good service. I love it so much . Thank

Highly recommend getting this extra insurance because lately electronics don’t last as long as they used to anymore.

You're telling me that for an extra $30 I can bring back my broken device and you'll give me a brand new one? Sold.

Geek squad protection is always amazing. Very easy for repair or replacement.

The best plan we could have purchased for our appliances.

I normally purchase geek squak protection plans with the items I purchase at Best Buy because it is great to have and it is normally inexpensive. They are great when having to repair the electronics and I rarely have to use it, and when I do they are awesome.

Love, love, love this service. Very efficient and thorough.

A must for every item I buy at Best Buy. Peace of mind is priceless. I never regret buying it.