Customer Ratings & Reviews

The BBY replacement plans are so easy. They covered normal wear and tear so when things wear out I can get a new replacement. The 2 year plans are also affordable compared to replacing the item at full price.

They are the best .. I never have problems with what I buy at best buy but when I have had it I cannot call it problems because they solve it right away

This service is amazing! If you ever have a problem with a product or need answers to troubleshoot, the squad is always ready to assist.

I love this agreement because the prevent me for accidentally damaged of my stuff I bought and help me to return my item to store to replace by a new one.

I had a warranty on my juicer, when I used the warranty which came in handy, I purchased a new warranty for the replacement product,

I have not had to use this product coverage yet, but it is good to know that if the shaver does fail, I will get a quick replacement. I thought the cost was very reasonable compared to the cost of the shaver.

It is always worth it to purchase the Product Replacement from Best Buy. It doesn't cost much and is no hassle if we need to use it for a certain product.

As I have said before, for a few extra dollars the protection is worth it. In this day and age things break more often.

I have NEVER EVER EVER had a problem with anything returned to this store in OKC on 1-40 and McAurther! these are the greatest kids and people. Mike, Keandre,Dennis etc are great they are my boys!

We have Geek Squad protection for every purchase we’ve made from Best Buy. Having Geek Squad expert help and product replacement takes the worry out of a purchase that is an investment. No worries!

Always an easy buy when purchasing anything from Best buy it could be in store or online they are usually on top of their game and enjoyable products.

Its warranty coverage, haven't used it as of yet. Hopefully i won't have to, but BB is pretty good at taking care of things.

Always get the protection plan. Never a problem getting something fixed or replaced. FOR FREE. Well not for free. The plan does cost something. But a great value

Its is great your replacement program looking forward too updating my items and keeping that way. Waiting till i could, afford it. The proactive plans.

Bought the warranty on a Keurig for my daughter to take to college. No telling how many times it will be used by her and her suitemates. I hope not to have to use the warranty, but it gives me peace of mind.

Always purchase the Geek Squad for my protection, not becaseu I think something is going to be wrong with item but becasue of the way Best Buy stands behind the product when you have the Geek Squad

I absolutely love this service. If the product begins to act up or I don't feel it works as it should I can immediately take it back for replacement or store credit.

Having this service is always good to have bc they take care of you and provide a resolution and get you going right away

Always recommend adding this to any product. Great service…Best Buy always stand behind this service. Have not had a bad experience.

it reassures me to know that I have this option the electronic parts has no word of honor and this gives peace of mind