Customer Ratings & Reviews

What can I say except... your Geek Squad is awesome. They are able to answer any question I throw at them and have good attitudes.

We have Geek Squad protection for every purchase we’ve made from Best Buy. Having Geek Squad expert help and product replacement takes the worry out of a purchase that is an investment. No worries!

Bought the warranty on a Keurig for my daughter to take to college. No telling how many times it will be used by her and her suitemates. I hope not to have to use the warranty, but it gives me peace of mind.

Always purchase the Geek Squad for my protection, not becaseu I think something is going to be wrong with item but becasue of the way Best Buy stands behind the product when you have the Geek Squad

Have always had good success with Geek Squad service whenever needed it. Have not needed it so far, but is nice to know we have it.

I love this agreement because the prevent me for accidentally damaged of my stuff I bought and help me to return my item to store to replace by a new one.

They are the best .. I never have problems with what I buy at best buy but when I have had it I cannot call it problems because they solve it right away

I haven't had to use it but i always buy the replacement plans just in case it malfunctions. I would rather spend a few more dollars to have one get replaced than buy another one at full price any day.

the geek squad protection plans are affordable and give you peace of mind because if anything happens with the product outside the normal warranty of only 1 year for almost everything...geek squad has you covered.

It is always worth it to purchase the Product Replacement from Best Buy. It doesn't cost much and is no hassle if we need to use it for a certain product.

It's a must buy in case your stuff malfunction or broken on one of most expensive electronic products, so they will replace it for you.

The cost of this plan was great because if anything goes wrong with the product I bought, this replacement plan will have cost less than the cost of having to ship my product back to the manufacturer.

This service is amazing! If you ever have a problem with a product or need answers to troubleshoot, the squad is always ready to assist.

Always get the protection plan. Never a problem getting something fixed or replaced. FOR FREE. Well not for free. The plan does cost something. But a great value

I absolutely love this service. If the product begins to act up or I don't feel it works as it should I can immediately take it back for replacement or store credit.

I am FOREVER GRATEFUL 2 Best Buy 4 offering this EXCELLENT NO HASSEL PROTECTION PLAN 4 customers that LOVE their purchase and DESERVE TOP QUALITY from their purchase and LOYALTY from the PURCHASING STORE THANK U BEST BUY!

I had a warranty on my juicer, when I used the warranty which came in handy, I purchased a new warranty for the replacement product,

Most kitchen gadgets today are digital with computerized elements that tend to break after a while. It's good to know for a low cost you are protected and product will be replaced, not fixed!

We have bought several items from Best Buy and wouldn't consider not getting the replacement plan! The great thing about there replacement plan is " THEY STAND BEHIND THERE REPLACEMENT PLAN!"

I alway purchase geek squad protection for my electronics I just like the peace of mind it gives even though none of my products ever break are need to be replaced.