Customer Ratings & Reviews

The warranty service is always a good option for anything from Best Buy. Makes maintenance and services easier to use as needed.

I purchased this warranty plan for my new Keurig. Best Buy was very quick to email me the details of this warranty and explain what was included. I'm very happy with this purchase!

When my computer stopped working I brought it in and the geek squad knew exactly what to do and saved my story I had been writing

They fix things easily. I almost always buy Geek Squad just in case something goes wrong. You should get it too.

They are great at honoring their warranties. No hassle, no issues. Great customer service with no strings attached...

repaired item quickly and no hassles from best buy

I used it to exchange a defective coffee maker. This is a Best Buy advantage. I get my replacement sooner and no need to ship.

Can't say anything bad about this because it's The walking dead.. but I was disappointed they didn't have the give away item in stores like they did online.

Always love to buy this for things I use daily to make they last. If it doesn’t then easy to replace with this.

Knowledgeable helpful. I have had Geek Squad for different purchases and always been happy with their service.

I haven’t had the need to use my Geek Squad as of yet but; gives me peace of mind knowing I have a very capable team at my disposal should the need arise

The product replacement coverage is absolutely worth buying. I have used it on two different products. It was absolutely no hassle! By all means, buy it!!!

The geek squad insurance that is offered is the best thing Best Buy has done for their customer! It has given me a peace of mind when I buy my appliances and electronics.

Excellent protection plan, everyone need to have a protection plan, when you purchase electronics, I really recommend to everyone

Good protection can return it at any time during the warranty. I give it a thumbs up for the returnabily availability.

I haven’t had to use the warranty for this, but I always buy them just in case. Geek squad in the past has always solved my issues when I have had them.

Also added the 2 year GSP for the Insignia Retro Fan. I plan to use it everyday in the basement for exhaust. Nice to have a extended product replacement warranty

The young man that came to fix my TV for an outstanding job. Unfortunately I can't remember his name but he was pleasure!

Really great service if your product was to break within the two-year period they just replace it with no questions asked.

Gave me a full refund no questions asked and I immediately used the credit toward my next purchase the same day.