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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3596 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,596 reviews
  • Rated 5 out of 5 stars

    Geek squad fixed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing. They are always able to get to the source of the problem and fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like buying insurance. Except when something goes wrong it gets replaced. You won't get half the money you need to replace the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection plan ever, my product failed due to usage and bring it to store and replaced for new one in minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend. Geek squad will make sure your products stay up to products standards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking forward to when I will need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping that when I need to use this service, I will greatly appreciate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like 2 year squad product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With squad product replacement it’s always easy to replace the Item if something wrong with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get the Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always purchase Geek Squad service because they make life so easy when things break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products that was bought was really great and I am still enjoying them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE REPLACEMENT PLANS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    who doesnt love replacement plans? i mean i use them all the time and will recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get protection for my device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get protection for my devices. luckily only have had to use a few times. will get always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a replacement plan from Best Buy. The prices are reasonable and I don't have to worry if an item breaks. Best Buy will just replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use the warranty with all my items on Best buy, great service And follow up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like always good services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never experience a issue with my product but if i do i know i get the best help with geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, I will keep purchasing geek squad warranties, it makes life easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hassle-free Exchange if Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to decide if worth the price for the product. But hassle-free use if you need to make a claim. We’ve had to replace a couple of sets of headphones for our kids - no questions and easy exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan to have in case something goes wrong with your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helps ease your anxiety if anything goes wrong with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ummm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't remember why i got it. But I usually get it and most of the time it comes in clutch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the geek squad protection for years and its always been honored. Definitely worth the money on electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have warranty!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They give me my money back right at the spot! Amazing warranty!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!