Customer Ratings & Reviews

I always buy Geed Squad Product Replacement when I buy high dollar items at Best Buy. It is a comfort knowing you have insurance if anything goes wrong. I have used the service before and have never had any hassle or dumb questions. This is a great service to have. Peace of mind goes a long way.

I always buy Geed Squad Product Replacement when I buy high dollar items at Best Buy. It is a comfort knowing you have insurance if anything goes wrong. I have used the service before and have never had any hassle or dumb questions. This is a great service to have. Peace of mind goes a long way.

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

I have used product replacement plans in the past and this has always been a really easy system to use. Having them local beats amazon for me on the items that I plan to obtain a service agreement like this one. Worth every penny for the headache that would otherwise come with trying to ship something back to amazon.

My expensive shaver broke it's head. Don't know how that happened. Just came apart. Had it for at least a couple years. Couldn't find my extended warranty but they had it on their system and promptly replaced the shaver with a new one. Really glad I got it. I quickly renewed the contract. Some items shouldn't be with out one.

Haven’t used the service yet but I’m sure it’s great when it is needed. That’s pretty much all I have to say. Products of mine that have this service have been running fantastically with no problems. But I’m sure if something ever goes wrong I know who to call. Ghost busters.. I mean the Geek Squad lol

Good service as Geek Squad installed a microwave, fridge, stove, dishwasher, washer and dryers. Got discounts on install and free takeaway of old 1987 appliances. Also get discounts on protection plans as I put my appliances and high end stuff on the plans.

Geek Squad Product Replacement is just simply a NO BRAINER for any Best Buy product that will have regular use or has a “price point” that you want to yourself from having to spend again during the time it’s protected! Biggest thing you have to do...is not do anything malicious to the product...and it’s protected!

You can't go wrong. 24/7 support with webroot. They support it no matter where I got it from. Only 50 dollars to mount my 55 inch TV. How are they even making money. This has been by far the best plan they have ever came up with. Everyone should have this.the amoyof money I have saved installs and car work is in real. I recommend that everyone get this asap.

I've only used Geek Squad Protection Plans 1 time, and it was a flawless, hassle free interaction. Asked me my problem with the device, keyed a few things in and told me my replacement options. I decided to upgrade to the newer device and pay the difference (new product cost - original purchase price). Super easy.

My old computer suddenly broke down and Geek Squad helped me to retrieve data that I thought I lost. Also helped me buy an external drive to store old data on. A sales associate helped me to find an all in one desktop with touchscreen at an affordable price. Got a few bucks off because it was display.

Best buys honors their extra warranty without hassel,even looked up the reciept in their computer for me. I might not of double checked if they said it was expired, but they practice good buisness ethics,providing the best option for me. Checked to see if product could be fixed before replacing. This keeps my extra protection warranty active. Love doing buisness here.

I always pay more to buy these geek squad warranties. I probably make use out of 75% of them so They generally pay off and are so simple to use. You bring device to store, tell them what’s wrong and then they check if there’s a replacement. If there isn’t, you get the full price paid back.

I always pay more to buy these geek squad warranties. I probably make use out of 75% of them so They generally pay off and are so simple to use. You bring device to store, tell them what’s wrong and then they check if there’s a replacement. If there isn’t, you get the full price paid back.

I always pay more to buy these geek squad warranties. I probably make use out of 75% of them so They generally pay off and are so simple to use. You bring device to store, tell them what’s wrong and then they check if there’s a replacement. If there isn’t, you get the full price paid back.

I always pay more to buy these geek squad warranties. I probably make use out of 75% of them so They generally pay off and are so simple to use. You bring device to store, tell them what’s wrong and then they check if there’s a replacement. If there isn’t, you get the full price paid back.

If you have an issue, or if the product breaks, geek squad is there for you. They have replaced remotes for me and they have guided me through the process of which ones to get that works best. They are very knowledgeable and they know their products very well or will find out information for you.

Husband had me buy the warranty for our Xbox even though I usually don't but I came in handy when we had a lightning strike at our house that fried all our electronics. Service was great. We took it in and in about 10 mins everything was done. The sent us a refurbished Xbox which worked just like a new one. Whole process took about 3 days because of the weekend but we are extremely satisfied.

I would always recommend Geeksquad replacement plan. For now it’s still the best insurance you could ever get for your purchase. With in the timeframe of your plan If you have the gsp “replacement” plan. If any happens to your product you would simply get a new version of that product. Truly an amazing program.

I purchased my Keurig machine for my college bound freshman. The last thing I needed was to send him off to college in another state and have a mechanical problem and no way to fix it. The geek squad is in all major cities and near most colleges so it was the logical choice to do repair work. Plus the Geek squad is great at customer service and quality repair work.