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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,097 reviews
  • Rated 5 out of 5 stars

    Best ever!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should protect their products by getting this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best store w best protection plan. I always get the geek plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Does the job well and without any malfunctions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty is excellent to have for all your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Product Replacement are awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem when I have had to replace an item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2-year plan might be to small of a time frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of the 5-year plan - especially for expensive items. I purchased the 2-year plan but you should have that second year protection through your credit card company for free anyway. Not sure if it works well with the credit card company in case of a claim... I've had very good experiences with the Geek Squad plan in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of buying phones, glad to have this. Hope I never need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection on my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the product stops working you bring it back and get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have , you never know when you might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind and great service is always welcome for that price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS DEFINITELY THE BEST THING I HaVE BOUGHT THIS YEAR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and I love Geek Squad Product Replacement.Thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting protection plan on any electronic devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only got as a backup but geek squad is better than the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to know if something goes wrong I have a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this protection plan for all my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this just in case something happened to my firestick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty never let me down again will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy quickly resolves product problems with the extended warranty.

    I would recommend this to a friend