Customer Ratings & Reviews

I buy extended warranties on almost all my big ticket Best Buy purchases. I do not know that I have experienced a better program anywhere else.

As I have said before, for a few extra dollars the protection is worth it. In this day and age things break more often.

I generally purchase the protection plans that Best Buy offers with Geek Squad. I have not had any major issues getting any problems resolved.

Agents took care of downloading files on laptop which was broken and saved all files for future use - work was done quickly and professionally

I always get protection for all my electronics if it is offered. Saves me a bunch of headache of dealing with the manufacturers. Best Buy services are good and generally customer centric.

Haven’t had to use warranty yet but the way it was explained to me bring item back to store and receive the next version of the item purchased.

Having this service is always good to have bc they take care of you and provide a resolution and get you going right away

Everytime an agent comes in to fix something, it's always been n a joy! The job their doing is great and I can't complain. They're courteous and friendly.

I've yet to have a problem when using Geek Squad Product Replacement and this takes out the hassle of trying to work with the manufacturer if there are problems. Got this for a new toaster oven.

Love this service my stove digital panel broke and it was fixed but for some reason broke down again and they fixed that part even though my warranty ran out.

The product replacement is awesome, I returned my phones which didn't work well and they gave me my money back. I immediately bought new ones and of course the product replacement plan.

it reassures me to know that I have this option the electronic parts has no word of honor and this gives peace of mind

I think it is worth getting a Geek Squad Product Replacement because if anything goes wrong with your product It can be replaced.

I recomended good service and very nice treat, The service its too fast, I used this warranty and so perfect Thanks Geek Squad for omyou best service

Very useful and worth for the service they provide. Easily available and very good customer satisfaction if any issues you need to get resolved.

I always purchase a warranty because you just never no. At times they may be pricey but they are definitely a peace of mind. The agents are great!!

I always purchase a warranty because you just never no. At times they may be pricey but they are definitely a peace of mind. The agents are great!!

I always purchase a warranty because you just never no. At times they may be pricey but they are definitely a peace of mind. The agents are great!!

I’m glad I bought it when we did because we had several things to get installed and this was a wash at the end of the day as far as what we paid

I am at the age where I know things will break and a warranty is a must at this point so I always make sure I buy it. It’s better to be safe than sorry.