Customer Ratings & Reviews

Knowledgeable helpful. I have had Geek Squad for different purchases and always been happy with their service.

The warranty service is always a good option for anything from Best Buy. Makes maintenance and services easier to use as needed.

i try to get best buy plans on most electronic products i buy from best buy. never any issues with return, replacement or refund for warranted products. great investment!!!

They are great at honoring their warranties. No hassle, no issues. Great customer service with no strings attached...

Always love to buy this for things I use daily to make they last. If it doesn’t then easy to replace with this.

When my computer stopped working I brought it in and the geek squad knew exactly what to do and saved my story I had been writing

I used it to exchange a defective coffee maker. This is a Best Buy advantage. I get my replacement sooner and no need to ship.

Gave me a full refund no questions asked and I immediately used the credit toward my next purchase the same day.

Great insurance for the more expensive electronic products. Seldom used but easy-peasy to use when you need to.

I haven’t had to use my two year replacement plan but it’s nice to know I have it if I need it. My Dyson fan was too expensive not to get the replacement plan.

Good protection can return it at any time during the warranty. I give it a thumbs up for the returnabily availability.

We always buy geek squad protection plans because you never know! Great replacement plan for expensive purchases!

The young man that came to fix my TV for an outstanding job. Unfortunately I can't remember his name but he was pleasure!

For a few extra bucks I can now be worry free if anything goes wrong with my purchase. And you don't even have to look for the receipt because it is kept ok the system.

Excellent protection plan, everyone need to have a protection plan, when you purchase electronics, I really recommend to everyone

Really great service if your product was to break within the two-year period they just replace it with no questions asked.

The agent wanted my TV and connected to all set up the controls sorted all the wires very organized very clean installation

Product purchase warranty will come in handy in the future. Making a large purchase? Consider the warranty for your product

I really love the protection plans that Best Buy and geeksqaud offers on everything electronic. It has saved me so many times! I highly recommend always buying insurance.

Yup. I bought my own personal geek. Although they are kind of skittish, they do come in handy it you can find one.