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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3596 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,596 reviews
  • Rated 5 out of 5 stars

    Love TWD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say anything bad about this because it's The walking dead.. but I was disappointed they didn't have the give away item in stores like they did online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement of product enough said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement plan is worth the piece of mind. Easy process to get a replacement without additional out of pocket expenses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had the need to use my Geek Squad as of yet but; gives me peace of mind knowing I have a very capable team at my disposal should the need arise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must you buy something that will continue to use protect it with a warranty so you don't waste your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty plan for my new Keurig. Best Buy was very quick to email me the details of this warranty and explain what was included. I'm very happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product replacement coverage is absolutely worth buying. I have used it on two different products. It was absolutely no hassle! By all means, buy it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get one before you leave, they are well worth it and replace the item and or get you a new one if you have an issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use the protection plan for this product yet because the product has worked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the warranty for this, but I always buy them just in case. Geek squad in the past has always solved my issues when I have had them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pritected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new blender and added the geek squad protection. My blender broke and got replaced by a bramd new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad insurance that is offered is the best thing Best Buy has done for their customer! It has given me a peace of mind when I buy my appliances and electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to know that if my product fails, I can easily get it repaired or replaced without any extra charges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plans for all my purchases when they’re offered. Rarely need them but good to know I’m covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents couldn't repair my computer but were able to download all of my hard drive so I can retain all of my files

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP for Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also added the 2 year GSP for the Insignia Retro Fan. I plan to use it everyday in the basement for exhaust. Nice to have a extended product replacement warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product covered by the Geek Squad for 2 years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Johnsonville Sizzling Sausage Grill is covered for 2 years. The Geek Squad will repair or replace the product. Just in case if something goes wrong with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has saved me on a few occassions when we had products that were defective.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really are the best, it is worth paying for the service because they serve you with a lot of love and great speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is mandatory and a no brainer. Protect your purchase because Best Buy will replace your item with no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is best to get a protection plan because if the machine was to mess up, you can just get a replacement. It is definitely cheaper than buying a whole new machine.

    I would recommend this to a friend