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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3596 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 3,596 reviews
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this with my coffee maker purchase. If it quits working, I just take it in to Best Buy with my receipt and they replace it! Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value and trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value in case I need it. Always get protection plan cause if u don't then you'll definitely regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Greek squad 65”tv installed over my fireplace with a pull down pivoting mount. The installation went smoothly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaints being: 1) They lost a Sony Blau-Ray cable, 2) Didn’t mention it before leaving, 3) Inconsistemcies between online response on pricing and in store (payment) and being bounced between Magnolia, Geek Squad, Offline and Online where everyone points to the other folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced my Dyson 3 times for battery issues. I love my Dyson but so thankful I had the Geek Squad Warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Andy. Thanks for sharing this with us! We're sorry that you had so many issues but we're more than happy to be there for you if something like this happens! If you have any further questions, comments or need help, please let us know.

  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is very useful incase the product is broken they repair or replace right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, Always, Always purchase my geek squad protection plans. Never know if I’ll get a faulty unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good warranty, but priced a little high.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad does a good job of covering the products that we bought. However, the installation of the sound equipment was not done to our complete satisfaction. We feel there were some areas where the wiring and anchors could have been done better. Would recommend to friends with reservations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAVENT USED YET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD HAS ALWAYS TREATED US RIGHT IN THE PAST, BUT I HAVENT HAD TO USE THEM SINCE I PURCHASED MY LAPTOP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service and easy return process weather its damaged or not meeting the expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad are very helpful! I would definitely purchase the 2 Year replacement again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase for air fryer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for air fryer. I need to return an air fryer and this protection took care of the problem promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far Bestbuy insurance is the best peace of mind you can get on any store. They will refund or exchange any malfunctioning items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Plans

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Plans are so worth it. Saved lots of money not having to re-purchase when something stopped working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Plans are so worth it. Saved lots of money not having to re-purchase when something stopped working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 2 year geek squad thing. It has given me the confident of everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice to purchase, I haven't used them yet but the assurance of any issues was the reason for the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service unmatched

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to bring in a printer because I was having issues with it, they checked out the printer fixed the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase ea time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the vest warranty product hands down!! Every time i have the opportunity to buy this its a yes and it has benefitted me for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome. They were able to fix my computer before pandemic hit and stores closed. Very impressed.

    I would recommend this to a friend