Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3596 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 3,596 reviews
  • Rated 5 out of 5 stars

    Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figure why not be covered just in case anything happened the geeks quad will make sure you’re completely satisfied with their warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad for all my merchandise. They do a good job at replacing broken devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when needed...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with GS has been great. Multiple problems handled in past...no hesitation to re-up. Good investment for less than tech savvy folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven’t had an issue getting a replacement or my money back towards something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are helpful, efficient and pleasant to deal it. They provide excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got full money back

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son room fan stopped working. This warranty saved me from unnecessary redundant expense. Got store credit and bought new fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting Geek Squad. Weve had to use it numeric times. They always come through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek4Life

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad instore and remote support is the truth!! A must for EVERY gift purchase that I make for my sons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy a little extra protection cause you just don’t know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good Idea to have your electronic protected for any repairs and replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team always makes it easy to understand what is covered no matter what items I have questions on understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved Best Buy Geek Squad Protection Plans. I don't like to deal with companies that made the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clutch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in clutch! Used it because my first one broke and because of this I was able to replace it by simply coming in to exchange. Must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST REPLACEMENT PLANS!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY HAS BEEN THE BEST WHEN IT COMES TO REPLACEMENT PLANS WHEN PURCHASING YOUR PRODUCTS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serves it’s purpose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to use this service to replace items that did not perform well or or defected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOUR CRAZY IF YOU DONT BUY THE WARRANTY! You spend your hard earned money why not protect it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never used Greek squad cause I havn't need them. But I always purchase the use just for that one time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I bought the extended warranty cuz they replaced my Dyson hairdryer and gave me a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product replacement when my headphones broke. I use the geek squad warranty everytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i've always love the geek squad protection plans, they come in handy. i would refer this to any one who spend's $200 or more.

    I would recommend this to a friend