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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3596 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 3,596 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use the replacement coverage yet, but the peace of mind knowing damages will be covered is really really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks squad is always there to help in the time of need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great. And the help that comes with it is always great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to protect your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always take advantage of this protection plan when purchasing electronic equipment. Best Buy has a great replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had iPhone problems with SIM card and geek squad helped me through it immediately and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is the best of the best! Knowing I have it gives me a peace of mind!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don't use the Geek Squad.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my son do that. If Im really stuck with something then I would go to them. If I don't Rate It, I know that I can't Submit. I'm giving them 4 stars because of my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always purchase the product replacement warranty since i rarely have to use it. i have received many repairs for free due to the extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent idea for those tough on appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last coffee maker barely lasted a year so having a two year replacement agreement is an excellent idea. Glad we did this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    havent used them yet BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have used the protection insurance several times on other items and were quite surprised at the ease and positive outcome we experienced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks 2 thumbs up!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service used multiple times. Also a great value. Cant go without that geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent insurance for your product. The customer service with any concerns is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really glad I bought the extra 2 year replacement warranty. I have had to use it and they just replaced my item quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Geek squad protection on all my products, it’s amazing to know that someone will be there when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. If something happens to equipment you just bring it back and get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your purchases can’t hurt for the price and the peace of mind is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed camara in my car

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did excellent job putting the Camara,I Love it professional job u don’t see the wires @ all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So wonderful not having to worry about where to go when I have phone or computer problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty on anything over 200 except for TVs from them .no problem with returns at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the policy just bring it in and they swap it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love how you can just bring it in when there is a problem and just swap it out what a fantasic policy

    I would recommend this to a friend