Customer Ratings & Reviews

Good idea in case of accidents or faulty equipment. Tends to be easier in most cases then dealing with a manufacturer when you can simply get ti replaced in store. Price of the plan is determined by the price band of the product. Some of the banding for middle priced items can make it seem not worth it.

Purchased this service for my moms tablet. Last tablet she owned was damaged and I wished I had this service then. You need this because you never know what might happen and I feel better knowing I have this little security.

Haven’t needed to use but it’s good to have just in case

Protection for electrical merchandise such as a shredder is wonderful, especially if it breaks down within a 2 or 3 year period; replacements may be provided!

I always make sure to get Geek Squad's protection plan on all the items I purchase through Best Buy. Not because I'm concerned about the quality, but in case that something does happen.... It gives me peace of mind!

I have only had to use the protection plan a few times and I have been able to get fixed away every time. My Surface Pro fell and was pretty much destroyed. Luckily I had the protection plan that covered the tablet completely.

It seems that it’s cheaper to purchase an extended warranty than to pay full price again if it doesn’t hold up

Nothing like knowing that you always have an expert to help you if there is any problem

I recommend to always get geek squad protection if available for the items you purchase. Never know when you will need your product fixed. I always by my electronics at best buy and get geek squad protection.

I always get the geek squad replacement service in case anything goes wrong with my TVs had to only use this one time in the past and had no problem getting the product replaced I would recommend this to everyone

Always helpful and polite, even when policy or red tape disallows ideal solution

Some say that it is not worth the money if you buy a warranty, But if you buy a $1700.00 UHDTV and it craps the bed and you don't have the money to buy another a year later and no warranty left on the year old tv then you would wish you bought the extended warranty!!!

Great to have this extra layer of protection when purchasing anything from best buy. I love to have extra protection when original warranties run out. And the Geek Squad are trained professionals that get it done!

ALWAYS ALWAYS ALWAYS PROTECT ANY PURCHASE WITH THE GEEK SQUAD!! EASY TO DEAL WITH AND CAN ALWAYS GET AN APPOINTMENT AND HELP!!! LOVE THE GEEK SQUAD 111

I absolutely always purchase the product replacement now when buying products and it has been invaluable. I've always needed it and it was worthwhile price wise.

I never purchased any warranty however with anything related to electronics, it’s almost irrelevant whether or not you take care of it properly. I purchased some speakers before and opted out for the warranty. After year I was stuck with a broken speaker. Never again!

Awesome, Awesome, Awesome. Geek Squad Protection is probably one of the best protection plans you can get, it has served me & my family well over the years. doesn't hurt to have it, it helps greatly

There’s nothing like knowing that if something goes wrong with your device it can be repaired at no additional cost, especially after the one year warranty runs out. I purchased this plan when I got my Samsung TV and I’m glad I had protection for when the warranty ran out.

Hopefully I'll Never Need To Use My 2-Year Geek Squad Product Replacement, But It's Nice To Know That It's There If I Need It

Purchased a Geek squad product replacement for Wifi router, had for a couple of weeks and it shot crap. Geek squad said No Problem in replacing the product. Manufacturer wanted me to send the product back to them,. Yea right, and be without for who knows how long.