Customer Ratings & Reviews

This is good piece of mind. I think they now have a better way of protecting your equipment with some kind of overall coverage vs each individual piece that I wish was available when I bought this however I’m happy to have the coverage as peace of mind especially with the larger TV that I would not personally be able to get off the wall and take to the store for service.

Love the geek squad knowing it’s there if and when needed

Always helpful , good costumer services and fast resolution

Depending on what the item is, I normally get the Geek Squad Protection Product Replacement..

Simply AMAZING! My Family absolutely loves it! I would recommend!

Had all my house connected and up and running. My family thanks the agent that came out and help us set up

I had a problem with my camera system and had no problem tm returning it.

I have used there services quiet a few times they are right on point with answering your questions or resolve the problem but I kind of think there price for the service is a little high but that is life

I have never had reason to regret the purchase of a geeksquad warranty, these plans are great, no hassle at a great price. Geeksquad offers great advice, they are qualified and knowledgeable and gives excellent service from staff that actually cares!

I can talk into my device and playback which is what I needed it to do.

I love the 2 year plan. It keeps me safe in knowing that my phone and other electronics that I purchase will be protected and taken care of if I have any issues. This program allows for agents to take care of their customers.

I’m so glad I got it because we are always dropping the phone

GEEK QUAD HAS ONLY BEEN USED BY THIS HOUSEHOLD ONCE OR MAYBE TWICE ON ANY PURCHASE FROM BEST BUY. THEY CAME OUT AND EPLACE SOMETHING ON A PREVIOUS TELEVSION WE PURCHASED. EXCELLENT SERVICE. NO COMPLAINT'S.

The Geek Squad has done a wonderful job in our home! They mounted 3 TV’s and did a great job! They gave great advice on operating our TV’s! Our installer Marc was fantastic! Would highly recommend this service!

hope that it's as good as it sounds, hope that I don't need to use it

The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

I absolutely hate having more than one remote laying around and trying to keep track of them! Harmony has solved this issue for me and has been improving their products for years! Now you can have the app on a smart device and don't even need to have a remote laying around! This is awesome!

Definitely worth it if you ever have a problem with your product you can exchange it and get a store credit and purchase something else. Saves money in the long run worth the initial investment!

I haven't had to use my replacement plan, but I am gratified that I am protected if the need arises. Headphones should always be backed up with protection, especially expensive ones.

I get this product and all my TVs and expensive items I purchased you never know when you’re going to need an expert to help you and if they can’t fix it it gets replaced I would recommend this too