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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,097 reviews
  • Rated 5 out of 5 stars

    Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with a protection plan I recommend it incase it goes bad after a month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem returning anything best customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend this because they help you whit what you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 year plan is such a relief to have as I had t replace my wireless earphones 2 times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best got best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years replacesment .worth it if any problem take it back. Best takes care. No doubt.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the geek squad, protection plan, for the most part, they are helpful when products break. You still want to make sure that the product was fully fixed as a visit to the service desk my computer was not fully fixed properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    betty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend Geek squad protection Excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have great experience with geek squad. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to have , never know when products won’t work anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection gives full peace of mind for a fraction of purchase cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time buying this product but feel it will be a good investment if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with the Geek Squad. I like the fact I cam call them 24/7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is good to have a two year plan.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed it yet but it is important to have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small price for safe warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dog chewed up the remote took it into Best Buy they replace it without any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the 3 or 4 times. Excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty I ever seen in my life and best thing you may do to your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fantastic and know what they are doing constantly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service Excellent quality Good people And organize

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Add on service! Awesome tech support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product , 2 years geek squad replacement

    I would recommend this to a friend