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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2098 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,098 reviews
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection whenever you can, it's worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good policy to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t be without one! Last month my computer just stoped working. Because I had Geek squad protection, they refunded me my purchase price on a gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent and really good. i will recommend it to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    help right away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can easily call the agents and help me right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with using them, always happy and great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I RECOMMEND the protection plan because if it messes up, Best Buy will replace the item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this service to others. I’ve only had to use it a few times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick troubleshoot!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fixes and troubleshoot problems quickly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a must for support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this for all my items it comes in handy for any assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used this service, but is good to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assistance received when needed is great. Very happy and reasonably priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good package to have to protect your purchase you just got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is definitely worth the money and research.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth it a must have will always have one hope to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't remember what this protection plan was for, but I always get a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fun to speak with alexa daily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to rate the echo dot as a perfect purchase and would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time we bring in something that needs check the guys always get the job sone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product replacement, no questions asked for two years! Absolutely necessary and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must purchase for any appliance or electrical item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to add this service for any new purchase!!

    I would recommend this to a friend