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Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,097 reviews
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each time I buy an item that is a bit more of financial investment, I go with this geek square plan. Even if you don't need it, its worth the investment just in case you do. Before the two years of coverage run up, I'll take my item in and have anything fixed that I can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MikeN1971

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad Protection plan is Great. I always get a protection plan From Best But For ALL Of My Electronics Devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It may not be for everyone but it works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saves a lot of money when you have multiple appliances, devices, and such. It truly gives you peace of mind when having to deal with a multitude of devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable and relaxing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately never required to fix anything, but used once for my Laptop and they really understood the issue and checked everything per my satisfaction. Buying product with Geek Squad means purchase and relax

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mukesh. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Geek Squad is very knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the 2-year Geek Squad Product Replacement from Best Buy. Geek Squad is so very knowledgeable and helpful when and if we need to see them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two-year plan was something we must do we have to do we would not buy any product from Best buy without getting a plan my wife's loves it we love the price of them my teenager he loves the products we would recommend it to anyone who would ask us about it thanks Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have an issue the Greek Squad can solve it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always can depend on the Greek Squad to resolve any issues I may have with any merchandise I've ever purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be a big mistake to have purchased, but have used it twice with no regrets and happy that I purchased and had it when I needed it! They installed and fixed what I needed done with professionalism and Safety! Thanks Geeks your the Best!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad replacement plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistently great, able to make returns and purchase new items with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always nice to have an extended warranty plan to make sure you are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each God's great to have protection to help you out with all the needs that you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This feature adds a little peace of mind. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have service. Highly recommended it. Much better than the customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty because I keep the base in my home office and the other in the basement and have had problems in the past with the second phone in another area in the house lasting as good as the answering machine does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS get one if you want to save money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave the store without it. We have saves thousands over the last few decades because of these plans. Better safe then sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed the use of this service yet because I like to buy certain brand names for quality and Best Buy is a great place for me to shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put my treadmill together very professionally, and I am very pleased with their work.The product replacement is great to have for so many reasons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to extend the replacement warranty on my fire tv stick, after I had my old fire tv stick went out and it was past its warranty period that comes with it. I am glad that I had purchase the additional coverage, Best Buy replaced with a new one without any problems or issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geed Squad gives you the perfect protection as expected. You pay a little more but at the end of the day you get the full protection on every unexpected situations. I buy this protection most of the times. I wound recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need geek squad product protection! electronics don't last long as something happens to them all the time. But if you get the 2 year geek squad product replacement, they will fix it or replace you product free of the same value if you get their plan.

    I would recommend this to a friend