Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Geek Squad Product Replacement

SKU:
9997006
See Details

Customer reviews

Rating 4.8 out of 5 stars with 2098 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,098 reviews

  • No usage of this service to date.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to review. Unused service. Hope I will not be using it.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection on all my purchases and I am happy I do

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Very knowledgage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole geek squad is very intelligent and were able to assist me with all my issues

    I would recommend this to a friend

  • Recommended product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased protection plans. After reading get the feeling that using it will become an issue.

    I would recommend this to a friend

  • good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad takes all concerns out. it calls peace of mind squad

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was good also will recommend to friends family cousins just all-around great item I

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • I would recommend to a friend.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a best buy favorite. These guys are awesome.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Cleans very well.i would truly recommend this product to friends and family.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome product. Works great and has all the features.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the best technology service for all devices

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Help assist with technical support.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very helpful and knowledgeable about all things.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent for the price get this one and you will not go wrong

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Coverage is a god send

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the coverage to protect your investment

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase protect with all my purchases and I happy I do

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help solve my problem with ease and I was happy

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has consistently assisted with resolving issues.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remotes tend to go bad around my house so it's nice to have the 2 year replacement plan.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • It's easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth it to have protection on your products.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Replacement plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan that everyone should get just incase you need

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • I just got it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I can get Geek Squad to help if and when it mess up

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Shawn. Thanks for sharing this with us! We'd be happy to help you out if you ran into any issues with your product. Hopefully you don't run into any problems but if you do, you can either contact your local store or call us at (800) GEEK-SQUAD or (800) 433-5778!

Page 97, Showing 1,921-1,940 of 2,098 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.