Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Geek Squad Product Replacement

SKU:
9997006
See Details

Customer reviews

Rating 4.8 out of 5 stars with 2098 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,098 reviews

  • Appreciate convenience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate their expertise and convenience when needed.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! I definitely recommend for others. Go buy now

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • So glad I purchased this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy I purchased this that if something happens phones are taken care of

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Have to do the math!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a consideration. I always consider the durability, users, and cost.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Nothing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it and it changed since I bought it

    I would recommend this to a friend

  • Geek Squad Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for this seems fair. I haven't had to use it, but seems like a good value.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use the warranty yet, but it was easy to add on.

    I would recommend this to a friend

  • Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for this warranty covers any problems with the phone not a bad price.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried 2 times the support from geek squad to set up the phone but did not get any response yet

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never have to use it but insurance is nice.

    I would recommend this to a friend

  • Geek squad? Yes, please!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can have the assurance that my equipment will be save under the squad protection.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service, very polite and knows what they are doing

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Have not used yet

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used geek squad yet. Maybe in the future.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • I'm happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being covered just in case anything happened so the Item

    I would recommend this to a friend

  • Good Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep you pretty updated on the process with claims. Resolves quickly...

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Glad to have the protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use to protection plan. If I do I'm glad to know I can.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the added security I need for my electronics. Repeat customer!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Convenient renewal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy makes this product easy to renew and is the reason I keep it.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really glad that I purchased this item. Always good to have.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Like the security that my washer is covered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope that I never have to use the warranty, but glad I have it.

    I would recommend this to a friend
Page 98, Showing 1,941-1,960 of 2,098 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.