Customer Ratings & Reviews

The agents are great at the Laurel, Maryland location. They are always knowledgable, nice and efficient with my devices. Finally, they always return my product when promised.

hope that it's as good as it sounds, hope that I don't need to use it

This is a great service to have. It covers the cleaning of our computer, fixing our TV or whatever we need and only costs $50 for a tech to come to our home.

Love the geek squad knowing it’s there if and when needed

Geek Squad is always professional and provides the best Customer Service. I will always buy these plans with the appropriate Best Buy purchases. They have never let me down!

[Employee of bestbuy] Nsmessk ejeneem enemeke edurieodor rosowprr dskieord. Weloee ee s doe

[Employee of bestbuy] Perfect fit for the space. Excellent picture views.

I get the Geek Squad Protection plan on every major purchase with Best Buy. If anything goes wrong, they fix it immediately or replace it - no hassle! And the price is very reasonable for the peace of mind it gives me.

What would you do if it just stopped working? Be a Karen and throw a fit because your cheap? Well let me stop you there so you don’t look crazy and just buy the protection plan.

I received a new lap top and needed help setting it up. The Geek Squad is an awesome team of technicians. Thorough, knowledgeable and polite always.

Never had an issue when I’ve had to use my GeekSquad protection service in the past. Most of the time it’s cheaper to buy the service ahead of time instead of paying for a replacement device when something goes wrong.

[Employee of bestbuy] Very handy to get my product replaced or serviced if anything happens

It works good with the Bluetooth. It says who is calling for myself for my cell phone

Essential for purchases with this product. If you have an Amazon stick I would highly suggest getting this as well. It’s very in expensive for what it provides an insurance for the stick

I always add an extra protection plan for just about all my purchases at Best Buy. It’s another layer of protection. Highly recommend! Purchased this for my speaker bar.

This Squad worked overtime to get my TV mounted, installed properly and working. Their dedication to completing the task wass top notch. Thanks for sending this team to my home.

I recommend almost always getting the Geek Squad protection. They are so much easier to work with than the actual warranty through the company you are buying through.

I have renewed this for 3 years. Great discounts and discounted service calls. Well worth it if you made purchases. ALWAYS have Geek Squad mount or install your TV.

My new headphones had a defective plug port making it impossible to recharge the batteries. I took it back in within a week and they simply gave me another set with no problem at all.

Always purchase the Geek Squad service for the products I buy. To me it is adds value and peace of mind when the products needs to be serviced or replaced.