Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2099 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,099 reviews
  • Rated 5 out of 5 stars

    T.V.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what a great value for a T.V. ... Color is great, with a built in visio streamer...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Valuable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 years replacement is a value that I have used often. In 2 years from now I want to change my product I will be able to without any problem. Best Buy is the BEST!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not had a problem yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's extended warranties and replacement plans are always worth the few bucks extra, especially when they replace whatever it was that does not work anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always looking ahead in case of problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this to my purchase because it was low cost and definitely worth the investment if it has a problem in the future.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and very affordable. Good quality .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the Best Buy protection has worked for me every time one of the best policies out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program for items you buy at Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They actually replaced my laptop once after I had it for a year and it did not cost me anything. That is protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection always comes in handy just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Roku stopped working and I took it to Best Buy for replacement under a Geek Squad Protection Plan. Everything went very smoothly and everyone was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cant beat geek squad package

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad always stand behind their promise, excellent service, i really like best buy products just because of geek squad warranty and their service, keep it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection very important

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased any items I'm asked do I want protection. Sometimes I yes sometimes I say no. But when it comes to commuter, tv, cameras I go for it. Also so easy to renew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans on anything electronic that allows protection. If anything happens to it under warranty guidelines, I'll make sure I'm able to get it fixed or replaced. However the warranty works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like knowing that you always have an expert to help you if there is any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    darn good value for the price bought as a just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product replacement is a very good deal. It is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely full filled contract.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 2 year old lg washer could not be repaired. After a few phone calls the geek squad agent completely refunded purchase price. Very professional. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad service worth the additional cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer, definitely a great purchase. Always covered if product go bad. Service Well worth a few dollars with piece of mind. A positive recommended buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased Extended Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely purchase extended warranties. However I have had to use one before. My experience with the Geek Squad in the past has always been very positive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the plan to cover a graphing calculator that I had to ship to Afghanistan because my spouse was deployed and taking online college classes. I haven't had to use the plan but I'm still happy I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need protection plans!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always always always buy the protection plan for things I buy at Best Buy. Kids break things and it is so much easier and less expensive to get them fixed.

    I would recommend this to a friend