Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2099 reviews
(2,099 customer reviews)Rating by feature
- Value4.9
Rating 4.9 out of 5 stars
- Quality5.0
Rating 5.0 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
T.V.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, what a great value for a T.V. ... Color is great, with a built in visio streamer...
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always Valuable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 years replacement is a value that I have used often. In 2 years from now I want to change my product I will be able to without any problem. Best Buy is the BEST!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Have not had a problem yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy's extended warranties and replacement plans are always worth the few bucks extra, especially when they replace whatever it was that does not work anymore.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always looking ahead in case of problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I added this to my purchase because it was low cost and definitely worth the investment if it has a problem in the future.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.
Rated 5 out of 5 stars
Amazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product and very affordable. Good quality .
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will always get the Best Buy protection has worked for me every time one of the best policies out there
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great program for items you buy at Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They actually replaced my laptop once after I had it for a year and it did not cost me anything. That is protection.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection always comes in handy just in case
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Roku Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A Roku stopped working and I took it to Best Buy for replacement under a Geek Squad Protection Plan. Everything went very smoothly and everyone was very helpful.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
cant beat geek squad package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad always stand behind their promise, excellent service, i really like best buy products just because of geek squad warranty and their service, keep it up
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Protection very important
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased any items I'm asked do I want protection. Sometimes I yes sometimes I say no. But when it comes to commuter, tv, cameras I go for it. Also so easy to renew
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protect it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get protection plans on anything electronic that allows protection. If anything happens to it under warranty guidelines, I'll make sure I'm able to get it fixed or replaced. However the warranty works.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing like knowing that you always have an expert to help you if there is any problem
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.darn good value for the price bought as a just in case
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product replacement is a very good deal. It is worth the money.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Completely full filled contract.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our 2 year old lg washer could not be repaired. After a few phone calls the geek squad agent completely refunded purchase price. Very professional. Highly recommend.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geeksquad service worth the additional cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No brainer, definitely a great purchase. Always covered if product go bad. Service Well worth a few dollars with piece of mind. A positive recommended buy.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Purchased Extended Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I rarely purchase extended warranties. However I have had to use one before. My experience with the Geek Squad in the past has always been very positive.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better safe than sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the plan to cover a graphing calculator that I had to ship to Afghanistan because my spouse was deployed and taking online college classes. I haven't had to use the plan but I'm still happy I got it.
I would recommend this to a friendRated 5 out of 5 stars
You need protection plans!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always always always buy the protection plan for things I buy at Best Buy. Kids break things and it is so much easier and less expensive to get them fixed.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


