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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2099 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,099 reviews
  • Rated 5 out of 5 stars

    installation tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with the Geek Squad they installed our TV and theater surround sound. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth it. They install appliances with white glove service. Know they cannot install hard wired appliances anymore. You must have outlet boxes to plug in to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay extra to get geek squad for your own protections. If it is ever break just take it back to Best Buy to get it fix or replacement if they can’t fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case my phone's damaged or stolen i can use yhis to get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Honors their Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for the Best Buy extended warranty, and, unlike what I experienced with other businesses, Best Buy honored the return without question. Very Happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the product replacements are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always purchase the geek squad product replacement warranty and if something goes wrong with the electronics there is no hassle to replace do yourself a favor and get it because it is peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must to have this protection for anything I buy in Best Buy which is more easier for me and my family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad removed viruses quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service to have! Great value for the services covered. You will easily save time and money if you buy this plan and utilize all that it covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Provides Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always provided quality services when I've needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get on higher dollar electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet on this product but have used in the past and is very simple to use and works great. I always get on higher dollar electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to have a protection plan in case anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    don't hesitate on this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the BEST money you'll ever spend! They take control of your computer and it's fixed in no time. I've had their service for 10 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave home without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are great! They provide a reliable and “bang for your buck” way to keep your products new and secure. I don’t buy anything without one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best solution for my laptop and love the recommendations I received from Geek Squad. My family know that any problems with the laptop all they have to do is get in contact with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I purchase warranty I never have a issue when redeeming it it's fast and easy and if you want a upgrade you just pay the difference i love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our new cordless phone. Good to have piece of mind if phone needs replacing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used GS because Best Buy has great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek Squad Protection on most purchases from Best Buy. However there products are of such great quality that I have never has to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad replacement insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad product replacement for everything i purchase it has come in handy for more than one purchase. I am hard on things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have you ever bought something then shortly after you install it the whole thing breaks and you have wasted your money? Well, with Geek squad insurance you just take it in and they fix it. Such a deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for an iPhone 12 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally purchase extended warranties, but it depends on the item and if it has many electronic parts, then I usually make the exception.

    I would recommend this to a friend