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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,097 reviews
  • Rated 5 out of 5 stars

    I always get on higher dollar electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet on this product but have used in the past and is very simple to use and works great. I always get on higher dollar electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service for my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on the Geek Squad to help me when ever there is a problem with my computer. The squad is very knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful, very friendly. for those who have challenge in resolving issues online, this is the very easy option

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP for life

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with GSP. Best Buy is the best for this. Buy with confidence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexia Firestick Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty for anything that I purchase from Best Buy because they honor the warranty with no problems or issues and I have been a loyal customer for at least 12 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad replacement insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad product replacement for everything i purchase it has come in handy for more than one purchase. I am hard on things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave home without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are great! They provide a reliable and “bang for your buck” way to keep your products new and secure. I don’t buy anything without one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad removed viruses quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service to have! Great value for the services covered. You will easily save time and money if you buy this plan and utilize all that it covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used GS because Best Buy has great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek Squad Protection on most purchases from Best Buy. However there products are of such great quality that I have never has to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I purchase warranty I never have a issue when redeeming it it's fast and easy and if you want a upgrade you just pay the difference i love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't remember getting this item or service but my brother seems to say it is very functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for an iPhone 12 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally purchase extended warranties, but it depends on the item and if it has many electronic parts, then I usually make the exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung qled tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad protection on my tv. It covers just about everything that can go wrong, if they cant fix it they replace it, or upgrade it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to he rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like their service. They understand when you are under distress if your tech items are malfunctioning. They try to help as much as they are able.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the product replacements are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always purchase the geek squad product replacement warranty and if something goes wrong with the electronics there is no hassle to replace do yourself a favor and get it because it is peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One headset Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is GREAT! I got this warranty for my son’s Xbox One console. The product and the price for the warranty, is the BEST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will let everyone know that i come across thank you si much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anti Virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly couldn’t tell you. This is a new iPad purchase that this came with. Never installed did not have any virus type issues..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to need this service but I did purchase it for reassurance. My instore experiences have been very reassuring when it comes to assistance so I felt this was important to add to my product especially with how heavily I use it. And for the price you really cant ask for much more.

    I would recommend this to a friend