Customer Ratings & Reviews

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

I rely on the Geek Squad to help me when ever there is a problem with my computer. The squad is very knowledgeable and very helpful.

Always get geek squad protection on my tv. It covers just about everything that can go wrong, if they cant fix it they replace it, or upgrade it.

Like their service. They understand when you are under distress if your tech items are malfunctioning. They try to help as much as they are able.

I’m so glad I purchased the geek squad replacement. After about a year the shredder started acting up. I took the shredder in and left with a brand new one. It was as simple as that.

I have yet to need this service but I did purchase it for reassurance. My instore experiences have been very reassuring when it comes to assistance so I felt this was important to add to my product especially with how heavily I use it. And for the price you really cant ask for much more.

A plus seller. fast shipping . Item just as described !

I can talk into my device and playback which is what I needed it to do.

I try to add on 2 year replacement service as often as I can,Knowing if something breaks,doesn't work right or whatever is a good thing to have when you have kids ,then teenage boys

very helpful, very friendly. for those who have challenge in resolving issues online, this is the very easy option

This warranty is GREAT! I got this warranty for my son’s Xbox One console. The product and the price for the warranty, is the BEST!

Replacement fees are very useful. Have used them with Roku sticks a couple of times with no problems. Best Buy replaces immediately with no hassle whatsoever.

they are what you look for when looking for ease and peace of mind. makes it really easy to handle issue that comes up with tech and no hassle.

I am not one to get insurance on every purchase, but the item this was for was something I have never used before, and I got it at a great sale price, that the amount for insurance was paid for.

Great to have to cover your electronics.Geek squad will cover you if any damage happens you know what they say

Honestly couldn’t tell you. This is a new iPad purchase that this came with. Never installed did not have any virus type issues..

THE GREEK SQUAD ARE REALLY GREAT IN GETTING HELP TO YOU FOR YOUR COMPUTER AND RELATED PROBLEMS. WE HAVE USED THEM SEVERAL TIMES AND AS A NON GREEK ITS A GREAT SERVICE . I WOULD RECOMMEND IT.

You don’t need the box or anything. You don’t even need your receipt as long as you gave your phone number when purchasing. Simply the best!

Just the peace of mind it adds when I buy something is worth it for the most part I very seldom have to use it when I do bestbuy always mkes it simple and easy to take care of :)

Must always purchase the protection plan to protect your purchase