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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2099 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,099 reviews
  • Rated 5 out of 5 stars

    Best thing to get.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is so worth getting they check my computer , remotely. Recommend anything needed and will fix it if anything wrong. Strongly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad means peace of mind for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I failed to purchase this in the past and was out a fair amount of money. For the amount of money to get the protection it was well worth it. And the fact that it covers 2 years was what had me saying Yes I want that! I do not think I will make another purchase without that protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Any problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful , good costumer services and fast resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't remember getting this item or service but my brother seems to say it is very functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is so worth getting they check my computer, remotely. Recommend anything needed and will fix it if anything wrong. Strongly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We always buy protection plans.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We believe in buying the protection plan, and especially with larger purchases. Best Buy, and Geek Squad techs are truly experts at their game. Awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product I recommend it is very good and resistant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An extended warranty is always a good thing, sometimes more worthwhile than others, It is calming to know if anything goes wrong, you are covered,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend getting a warranty on any product, it’s a wise decision and can really save you in the long run jus in case something were to go wrong with ur purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dog chewed remote control. Brought it back to Best Buy and got identical brand new one without any hassle. I don't usually purchase protection plans; but in this case, I'm so glad I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this coverage it makes owning a computer so easy to feel comfort of knowing they will be there for any of your issues on any of your devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I got it because we are always dropping the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was unabe to get help that I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person that I spoke with game me his opinon but unable to correct offline problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year Geek Squad product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year Geek Squad product replacement plan is Great, If the Geek Squad can't fix the product they will replace it!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Shredit bro

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] works as intended, with decent build quality. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online in store pick up service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy service and pick up thru online purchase .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and kind. me and my wife was amazed with the wonderful customer service provided to us. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy self install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No agents had to come and connect,it was very easy to install myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for geek squad, they replaced my broken shredder in sure with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever any issue they will resolve the issue with no problem their customer service representative s are the best and very helpful.

    I would recommend this to a friend