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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,097 reviews
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans I have purchased with the Geek squad have paid for themselves over and over throughout the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to get warranty coverage on out new stereo since they don't make many that will play cassettes as well as CD's. It is worth the money to know that we have someone to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Walmart’s warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to other warranty’s, purchased in the past, GeekSquad blows everyone else out of the water. They make it easy to make things right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm have taken advantage of this a couple times! Saves money as well! The process was easy! All I had to do was go into my local best buy and they did an exchange!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good decision

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to make a decision to purchase this since my kids are the one using the calculator for school. For my peace of mind. It’s worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must! Why spend all this money on a product but not purchase the protection? This is the best way to get your product fixed for the price of one time and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mohu Antenna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the replacement plan, haven't had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciated Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good warranty, and I appreciate the option to purchase one for this investment since it would be an expensive replacement if something went wrong with it when it was still so new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does what it is supposed to do under the necessary conditions if you need a new product. I have used it several times, and it is better than buying a new product in most cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad rules. I always purchase the Geek Squad product replacement! It’s rewards outweigh the cost, in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase electronics not only is the component important but the protection plan is as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get warrenties!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get replacement warrenties. You never know what can happen. Faulty product, accidently damaged in move,or just wear and tear from use. $10 for this is better that $60!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a protection plan I recommend it to anybody to get it because you never know. It has come in clutch too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won't be sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to protect your equipment just in case it breaks or has a defective problem please get this it really helps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No agent mounted the TV we did by ourselves no expert

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really helped me in everything, so useful ,thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek squad protection with most items that I buy at Best Buy. I have used it to return products and so far I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store with out it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra protection plain just in case you never know what's going to happen. I haven't had any issues returning things as long as I have the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a great price for a 2-year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 2-year protection plan for my firestick and it was a very cheap price so it was well worth it so if anything goes wrong with it in the next two years I get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job and were very helpful to me The techs were very knowledgeable & explained in detail everything to my family & me

    I would recommend this to a friend