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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2099 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,099 reviews
  • Rated 5 out of 5 stars

    title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    how am i to review this I never want to have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad Protection plan on Electronics I know I will have for a while. Glad to see it was available on the Amazon Fire TV stick, and for a low-low price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans I have purchased with the Geek squad have paid for themselves over and over throughout the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always best to get a warranty to protect your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-yr product insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is just fine. Fortunately have not needed to utilize it but good insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my protection plan. There are more benefits than I thought about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job and were very helpful to me The techs were very knowledgeable & explained in detail everything to my family & me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad rules. I always purchase the Geek Squad product replacement! It’s rewards outweigh the cost, in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the 2 year Geek Squad Protection for our Harmony Elite. The best purchased we made. The follow up service on the Harmony is "Excellent." Thank you Geek Squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stupendous Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been a life saver. Reps are knowledgeable, always polite, and have resolved my issue in a timely fashion. I will always have Geek Squad as my support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product replacement warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there is something wrong with your product after you buy it then you.i can take it back and exchange it for a new 1. It is so convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to deal with peace of mind. Would definitely recommend buying Geek Squad service for all your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very necessary to have especially when things always seem to occur out of no where. Only con is that they are never fully staffed when u need your things fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The expert squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was amazing and helpful There for you to answer any question you might have and very knowledgeable in their field

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my tablet and got the protection too and this was a perfect size and fit and price made it an even better deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but there’s a catch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is cool because my TV had an issue and they let me get my original purchase value towards a new one. However, it didn’t carry over and terminated the geek squad plan when I did that. I had to buy a new one. Still, I got a $900 TV for about $400.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually thinked twice to purchase service plan but it was worth it because I was able to return and receive new headphones at the time !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store employees recommended insurance for all my electronics. Yes, ill recommend this service to everyone who shop at BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won't be sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to protect your equipment just in case it breaks or has a defective problem please get this it really helps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad I have it, hope I never have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not much to say, it's like insurance. you have to have it but hope you never need it because that would mean something has gone wrong

    I would recommend this to a friend