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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,097 reviews
  • Rated 5 out of 5 stars

    Totally recommed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy extended warranty through geek squad on the very thing. Better safe than sorry. It has saved me before when stuff went bad. Worth the extra few bucks for peace of mind for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesperson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better to be protected if something happens. Good to be not protected and having to pay an arm and a leg. For service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my tablet and got the protection too and this was a perfect size and fit and price made it an even better deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The expert squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was amazing and helpful There for you to answer any question you might have and very knowledgeable in their field

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but there’s a catch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is cool because my TV had an issue and they let me get my original purchase value towards a new one. However, it didn’t carry over and terminated the geek squad plan when I did that. I had to buy a new one. Still, I got a $900 TV for about $400.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store employees recommended insurance for all my electronics. Yes, ill recommend this service to everyone who shop at BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product replacement warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there is something wrong with your product after you buy it then you.i can take it back and exchange it for a new 1. It is so convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has come in very handy a couple of times. Figure its payed itself already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made ny laptop fly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad improved the speed of my laptop by 100%. They are great technicians. Great Job Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech squad to fix purchased equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very convenient, they are located inside Best Buy stores. For small equipment I dropped off to store for repairs and picked up following day. Very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always grab GSP if you can!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the option to protect my purchases weather I need it now or throughout the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is great. They are very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend your hard earned money it’s good to be worry free and add warranty cause you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad I have it, hope I never have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not much to say, it's like insurance. you have to have it but hope you never need it because that would mean something has gone wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually thinked twice to purchase service plan but it was worth it because I was able to return and receive new headphones at the time !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrible wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be a free or even more discount on a service we all use. This is the reason people love android still…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. I love the peace of mind knowing i have coverage if something breaks. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know it is here if I need it. Product it was bought for has worked great. But 2 years are not up yet, we are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not invest in a computer without the support of the GeekSquad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to call or come down to best buy to get any issues diagnosed.

    I would recommend this to a friend