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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2099 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,099 reviews
  • Rated 5 out of 5 stars

    Look out for yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their simply the best when providing this form of customer service, never walk out the store without this peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent addition to my purchase in order to have additional warranty coverage at a very reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hmmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use this. Hopefully if we do, the geek squad will perform up to our expectations and their reputation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I visited several times with my laptop and the staff was always patient with my lack of computer skills. The advice given by them was always very helpful to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its best to buy service in case you need it. if they cant fix they will replace it. thanks best buy for providing this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice nice good good nicely nice nice good good nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good to use and very helpful............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the geek squad replacement as I had not on a TV that just had the network flake out after 14 months of use. Cheap insurance it remote or Fire stick has issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, the best products and quality guarantee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this protection, I haven't had any trouble using this and buy it with everything that I can, it's so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this geek squad thing because i know i use this products so often that i want to have guarantee for what ever happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ya never know when your gonna need it Best Buy offers decent pricing on their warranties and do a great job of taking care of ya when something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must for certain items. There protection plan for my cell phone has been a great purchase for our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took advantage of using this service when my phone screen cracked. Other than having to wait in line to have someone look at my phone, my phone was fixed at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is the geek squad protection is definitely worth having the piece of mind to know that if anyrhing happens Best Buy will take care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage gave me peace of mind for our new TV. We knew if we needed any assistance after purchase it would be readily available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has come in very handy a couple of times. Figure its payed itself already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed it yet but glad to have it if needed/

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Please exchange the unit (it malfunctios)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this phone for a little more than one month and it is already faulty: it changes back the time when I set it and confirm it within minutes, and I have to guess when somebody called me. Also the sound is deteriorating and noises alter the sound of the callers. I would like to exchange it for a new one, but I do not know the procedure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad services is always convenient to have in case you have any issues with your electronics.

    I would recommend this to a friend