Customer Ratings & Reviews

I have purchased quite a few items over the years and when covered by the Geek Squad never had a problem replacing or getting a refund if an item stopped working.

The agent mount TVs replaces defected product’s at no costs and with great values. Am very much happy with the protection plans

Very helpful great employees very knowledgeable always have a smile on their face

Love being able to call or come down to best buy to get any issues diagnosed.

I have not used this service yet;however, it's better to have it and not need it than to need it and not have it.

Just backing the warrranty on the coffee machine. once again good price. Free shipping right to my home

It’s always a good idea to protect the merchandise! You never know what can go wrong with it!!

It’s always a good idea to protect the merchandise!! You never know what can go wrong with it!

It’s always a good idea to protect the merchandise!! You never know what can go wrong with it!

Had a problem sometime ago with a tv I bought the geek squad were there to diagnose and fix the problem within two days and it was in the middle of snowstorm

Excellent service provided during installation! Very helpful!

The computer glitched and they took care of it right away. Wonderful to have this service when you need it most.

The Geek Squad gets 10 stars from me! They are so helpful, knowledgeable, professional and friendly.

being able to call on the Geek Squad, for ANY electronics, whether you buy them from Best Buy or not, eased our minds

the protection plan is great because I owned the previous version that was discontinued but was able to upgrade

Always well worth the money. I've used it on on products and never have to worry about it being replaced or repaired immediately.

I enjoy knowing that the Geek Squad is available whenever I have any problem with my computers. It is comforting to know that they are always available.

I love having Geek squad its excellent I always recommend to my family and friends

Love my firestick! All my favorite apps to stream my favorite shows in I place

I bought a sound bar for a family member. I figured why not spend a little extra for the security of replacement for the thing? So I did. My sister is happy with it. So here is one happy customer.