Customer Ratings & Reviews

It is good to have insurance. I always had a good and reliable service! Thank you Geek Squad!,,

I visited several times with my laptop and the staff was always patient with my lack of computer skills. The advice given by them was always very helpful to me.

2-Year Geek Squad Product Replacement is good to have in case you needed a replacement.

Geek squad is probably the best thing to ever happen to best buy. Recommend to all customers.

Ya never know when your gonna need it Best Buy offers decent pricing on their warranties and do a great job of taking care of ya when something happens

All I can say is the geek squad protection is definitely worth having the piece of mind to know that if anyrhing happens Best Buy will take care of me.

Purchased the geek squad replacement as I had not on a TV that just had the network flake out after 14 months of use. Cheap insurance it remote or Fire stick has issues.

Geek squad protection plan is always a plus! Knowing I have someone to fix the item even if I broke it is awesome!

I bought the Geek Squad service contract for complete peace of mind. I always purchase the service contract.

Always well worth the money. I've used it on on products and never have to worry about it being replaced or repaired immediately.

I've had to use product replacement on two items in the past. Because of the cost of the items, I'm so happy I did!

It's a must you buy something that will continue to use protect it with a warranty so you don't waste your money.

I always like to put my products that I buy for safety and for any unexpected accident this works very well for me

I think the Geek squad replacement plans are well worth it. No questions asked if something does go wrong with the product.

I always get the protection plans---they really pay off and I don't have to ever worry in case something happens.

I took advantage of using this service when my phone screen cracked. Other than having to wait in line to have someone look at my phone, my phone was fixed at no charge.

Still under warranty, haven’t had to return anything yet.

I didn't use it, but I have been comfortable about its support at an emergency case

I have purchased quite a few items over the years and when covered by the Geek Squad never had a problem replacing or getting a refund if an item stopped working.

I used the warranty to replace the chromecast with the Roku.