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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,097 reviews
  • Rated 5 out of 5 stars

    Great addition to any purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that Geek Squad stands behind your product with this easy to acquire warranty service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very lucky. I have only used them for advice on the Garman GPS. They are very knogable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feelings of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been happy with Best Buy protection packages and use them for most of my higher dollar purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    manny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this guarantee because my bose aire phone, after year no charger anymore. I changed and any problems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a 2yr replacement warranty. Haven’t used it yet, but my mind is at ease for 2yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the protection plan for all of our electronic, and small appliance purchases! It has come in so handy and been a life saver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support - No Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just having them available, has helped tremendously with items I am not familiar with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to have insurance on all your purchases. It comes out handy to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaks for itself. Better to have it and not need it than need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming console replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy replacement of my sons gaming console Glad we bought insurance

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Debra. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this protection for most of what I purchase. Sometimes I get to use it and others pray not to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection just in case an item that I buy breaks or stops working. It is easy to use and the item is easily replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally have thought Geek Squad is an excellent tech place with good service as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Product Replacement is great. It covers most electronics and has many free features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replacement is always worth it with any product over $100.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    life savor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has help fix my product honest and trustworthy never had a issue only there price is bit high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had few questions and nothing major happen. All questions answered timely and respectfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps you covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is great for peace-of-mind. I bought it because I purchased a shelf system online and wanted the added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always there when you need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have never had any issues with the geek squad. i have referred many people to them. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the replacement plan as I have gotten caught a couple of times with something not working right as the manufactures warranty ran out.

    I would recommend this to a friend