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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2099 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,099 reviews
  • Rated 5 out of 5 stars

    telephones that i installed myself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection for phones and everything and warranty repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though we may not need to use it, the Geek Squad protection is worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love protection plans Geek Squad takes good care of their customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for cameras and small devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i used on my vacuum and camera, they refunded my money i just purchased a new one off the shelf that same day. easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is very helpful. Whenever I call with an issue, the technicians are very patient quite accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re going to buy any expensive gadget make sure you get geeksquad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad it has a replacement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know I had a two year replacement guarantee for this remote. Even better in addition to this awesome remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues with Geek Squad product replacement plans. It is a great idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this purchase for anything over 100 it’s well worth it and comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. If you have any issues they are quick to assist and help resolve it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to buy if you have kids. Or even if your not sure how long a product will last before you have issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is pretty good! It really is as easy as dropping your broken product off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this coverage. It never steered me wrong when I need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this service is always a must when buying tech products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems returning my small electronics for a replacement. Customer service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alway buy just 8n case i need this later on and it works for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement This is for my denon powerhouse from my home theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Industry’s Best Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Warranty has no equal, retail has no equal that matches a Best Buy Warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past I have need the ext warranty, so I didn’t hesitate to make that purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money to get this for your electronics.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review and for trusting Geek Squad with your electronics. We appreciate the positive feedback and look forward to helping you again!