Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Geek Squad Product Replacement

SKU:
9997079
See Details

Customer reviews

Rating 4.8 out of 5 stars with 2099 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,099 reviews

  • Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth having protection in devices as they may fail on you. Nothing beats having a full replacement.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • as always a great plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the setup was wonderful but returned as unit purchased for this did not work.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • See above

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They tried to get my "free" ink supply, WITH NO SUCCESS!!! I told them to be wary of offering the Instant Ink offer, since it was not really available.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only shop at Best Buy because of the plans. Worth while investment.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Worth the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUY THIS PROTECTION ON ANYTHING THAT OFFERS IT. YOU WON'T REGRET IT!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have. But I haven’t needed it yet which is a good thing

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever highly recommended Best Buy always has great deals

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Good investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Roku with the s extended warranty in case anything goes wrong. Worth the extra charge!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • quick delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke screen. After 2 days and warranty replacement was back to business.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Best Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I have a dog that likes to chew plastic, I have to have this feature and it works great.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • awseome service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad rocks, help me out by answering some questions i had

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • High Praise for the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took the time to professionally answer all my questions.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Product replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won’t Have to use replacement but glad to have it in case!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Geek Squad provides excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad product replacement is perfect for all electronic devices.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • John brisita

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tranxs guys you guys verry profeccional i like you passient

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Yes!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase protection for items that are delicate or over $100

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great protection plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend getting geek squad protection. It always helps when you want to have peace of mind on any product.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can bet the product replacement plan that best buy offer

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Always handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't think how many times I have found the geek squad handy over the years but it's always a good idea

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as warranty goes covers you on all fronts. Much needed when you move your fire stick around alot

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
Page 61, Showing 1,201-1,220 of 2,099 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.