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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,097 reviews
  • Rated 5 out of 5 stars

    TV Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold it because I never used it. Still in the box brand new. Should have just retured it. No real info to share about this item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extra care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a a good idea to have some extra security in case life happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the warranty for the Texas instrument calculator for our granddaughter because she will be using this for college and if anything goes wrong with it we know she has warranty better to be safe then sorry. The price of the warranty was well worth it. Thank you again for just us knowing that the geek squad Will be there if needed happy as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have a warranty program for damages or repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In store great customer service from squad member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service during my Geek Squad spot, prompt and good advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we had purchased the GeekSquad Protection Plan for our remote. It stopped working and because we had the Geek Squad protection plan, we recevied a replacement remote at no additional charge. Peace of Mind to know, I didnt have to repurchase the same remote again. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent shelf stereo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to replace a shelf system, that had separate speakers, since our dogs and cats would sometimes pull the speaker wires loose. We had no higher place for it, so I searched for a unit that is compact, but has awesome built-in speakers. This is it! The sound is excellent and there are no separate speakers to loosen. Definitely recommend this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plans Worth The Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nice thing about the service plans on Best Buy items are that while they are extra in cost, it allows for replacement of the item if it becomes defective, without having to repurchase the item. There are varying lengths of time on the service plans, but they are worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best money I have spent, just knowing that they are there, is the greatest peace of mind. They are awesome, they have answered and helped me through some encounters, I had do to my lack of knowledge about electronics, very understanding , they take the time to listen and walk you through to fix everything. Thank you Linda

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great because my security cameras were not working and they quickly let me exchange them to get new ones. And now the new ones are working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty/repair service around!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always delivers. This is the best warranty and replacement service I’ve ever had for products, and that is saying something! I usually buy this on any product over $100 that I want to use for at least 2 years. Never any hassle with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is my right hand!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have very good customer service I can always count on them for any concerns about any of the items I have purchased at Best Buy and comes in handy when those accidents occur at home wether it’s kids or pets. I always add the geek squad warranty to all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save your product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need geek squad protection if you purchase a big expensive item. You want your product protected if it breaks after a year or two. You want geek squad to fix it or replace it for free if they can't fix it. Overall you will be saving money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plans review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a high dollar purchase from Best Buy , the Geek Squad's protection plan is for you : ) ; in the long run , it will save you a lot of money and frustration ; always get the longest plan you can afford for your high dollar purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plans. Best Buy makes it easy by either swapping the device out in store or sending it to their service center. On large items (appliances and TVs) they will often come to your home and either fix or replace the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each time I buy an item that is a bit more of financial investment, I go with this geek square plan. Even if you don't need it, its worth the investment just in case you do. Before the two years of coverage run up, I'll take my item in and have anything fixed that I can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind for 2 years with free replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement warranty is very inexpensive and covers my earpiece headphones for 2 years. It is a no hassle complete replacement which covers any defects in the original product that should come up. Definitely worth the modest price it cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance to have for appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance to have for appliances for bothe kitchen and office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable and relaxing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately never required to fix anything, but used once for my Laptop and they really understood the issue and checked everything per my satisfaction. Buying product with Geek Squad means purchase and relax

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mukesh. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two-year plan was something we must do we have to do we would not buy any product from Best buy without getting a plan my wife's loves it we love the price of them my teenager he loves the products we would recommend it to anyone who would ask us about it thanks Best buy

    I would recommend this to a friend