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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,097 reviews
  • Rated 5 out of 5 stars

    Geek Squad is very knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the 2-year Geek Squad Product Replacement from Best Buy. Geek Squad is so very knowledgeable and helpful when and if we need to see them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic equipment protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a believer in extra protection for electronics today as things dont seem to last as long as they did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be a big mistake to have purchased, but have used it twice with no regrets and happy that I purchased and had it when I needed it! They installed and fixed what I needed done with professionalism and Safety! Thanks Geeks your the Best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to cover our shredder. Hope I don't have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It may not be for everyone but it works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saves a lot of money when you have multiple appliances, devices, and such. It truly gives you peace of mind when having to deal with a multitude of devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty because I keep the base in my home office and the other in the basement and have had problems in the past with the second phone in another area in the house lasting as good as the answering machine does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MikeN1971

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad Protection plan is Great. I always get a protection plan From Best But For ALL Of My Electronics Devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to extend the replacement warranty on my fire tv stick, after I had my old fire tv stick went out and it was past its warranty period that comes with it. I am glad that I had purchase the additional coverage, Best Buy replaced with a new one without any problems or issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have an issue the Greek Squad can solve it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always can depend on the Greek Squad to resolve any issues I may have with any merchandise I've ever purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need geek squad product protection! electronics don't last long as something happens to them all the time. But if you get the 2 year geek squad product replacement, they will fix it or replace you product free of the same value if you get their plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geed Squad gives you the perfect protection as expected. You pay a little more but at the end of the day you get the full protection on every unexpected situations. I buy this protection most of the times. I wound recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice to have for any new product purchased. With the Geek Squad protection, anytime there's a problem with the item purchased, Geek Squad will repair it free of charge. If the item can't be repaired, the product will be replaced free to charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I shy away from protection plans but for what Best Buy charged for this and the one on my iHome speaker hoe could I not buy it. It's simple. You buy the plan, object breaks, they replace it; object outlives the plan, you're still ahead because of the peace of mind during the warranty years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed the use of this service yet because I like to buy certain brand names for quality and Best Buy is a great place for me to shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS get one if you want to save money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave the store without it. We have saves thousands over the last few decades because of these plans. Better safe then sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put my treadmill together very professionally, and I am very pleased with their work.The product replacement is great to have for so many reasons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each God's great to have protection to help you out with all the needs that you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the Geek Squad Product replacement on anything that I think might not last. Over the years I have had to engage Geek Squad to help get things replaced and they have always been helpful and quick to respond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no issues with replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with replacements when needed. This is the way a warranty should work. I had the misfortune of having 2 things break but luckily I had the geek squad protection, bring broken item to store, have them repair or replace, easy peasy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues with replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with replacements when needed. This is the way a warranty should work. I had the misfortune of having 2 things break but luckily I had the geek squad protection, bring broken item to store, have them repair or replace, easy peasy.

    I would recommend this to a friend