Customer Ratings & Reviews

Geek Squad has been a life saver. Reps are knowledgeable, always polite, and have resolved my issue in a timely fashion. I will always have Geek Squad as my support.

They did an amazing job and were very helpful to me The techs were very knowledgeable & explained in detail everything to my family & me

Geek squad service best thing to have part of your Best buy membership with lots of perks

The protection plans I have purchased with the Geek squad have paid for themselves over and over throughout the years.

Best Buy Geek Squad rules. I always purchase the Geek Squad product replacement! It’s rewards outweigh the cost, in my opinion.

If there is something wrong with your product after you buy it then you.i can take it back and exchange it for a new 1. It is so convenient

Very necessary to have especially when things always seem to occur out of no where. Only con is that they are never fully staffed when u need your things fixed.

The agent fixed my my iPad Air is a few minutes. He was simply excellent.

I usually thinked twice to purchase service plan but it was worth it because I was able to return and receive new headphones at the time !

The geek squad was amazing and helpful There for you to answer any question you might have and very knowledgeable in their field

Easy to deal with peace of mind. Would definitely recommend buying Geek Squad service for all your products.

I had to replace my tablet and got the protection too and this was a perfect size and fit and price made it an even better deal.

Geek squad is cool because my TV had an issue and they let me get my original purchase value towards a new one. However, it didn’t carry over and terminated the geek squad plan when I did that. I had to buy a new one. Still, I got a $900 TV for about $400.

I am very pleased with my protection plan. There are more benefits than I thought about.

The plan is just fine. Fortunately have not needed to utilize it but good insurance.

not much to say, it's like insurance. you have to have it but hope you never need it because that would mean something has gone wrong

The store employees recommended insurance for all my electronics. Yes, ill recommend this service to everyone who shop at BestBuy

It's always a good idea to have extra protection for your purchase. I was even told that within the coverage, if you decide to upgrade, you can. How great is that!

If you want to protect your equipment just in case it breaks or has a defective problem please get this it really helps

It’s better to be protected if something happens. Good to be not protected and having to pay an arm and a leg. For service.