Customer Ratings & Reviews

Was able to replace product no questions asked. No trouble in doing so. Found a better pair and just paid the difference in the price between the 2 products.

Extend and enhance your manufacturer's warranty Power surge coverage Replace, not repair, your defective product with a product of like kind and quality

My earphones broke from so much use so I took them back and because I had a 2 year product replacement warranty on them I had no problems exchanging them for a new pair.

I can't believe how easy this process was! So happy with this service and definitely recommend it to anyone thinking about purchasing this.

I bought the 2-year plan I thought it was a pretty good deal for 25 bucks so I still paid less by a few dollars for my purchase anyways so to purchase that was a no-brainer

This plant has save me countless times I wouldn't recommend buying any kind of electronics without getting it it's simple you go to the store and they just replace it !

Purchased some Geek Squad coverage for extra price of mind for a pricey cellphone. The dings, drops and spills can be costly on repairs.

I had 2 laptops that went bad and the Geek Squad were able to repair both of them. Great and easy staff to work with as well. Great team.

I haven't had to use the replacement plan yet but haven't it cover accidental damage it a no brainer. I was told I could run my camera over with my car and they would replace it

Buy the warranty I cannot tell you how amazing the best buy warranty is...dont overthink it...buy it...do it...things break...this warranty is swap on the spot

My husband and i always buy whatever plans needed to protect us from any type of damage on a product if we get asked to buy any sort of plan! The plans are always legit!

Always get the warranty. You can exchange for a new device if something was to happen to your device.

this 2 year warranty is very good and i like that best buy has this because i can easily replace my purchase if they brake

I bought the replacement for the xbox one headphones after reading all reviews about the headphones. I have had several geek squad replacement place and I have always been pleased.

you have to get smart and get a bby warranty anytime you buy anything nowadays in the event you have a problem they even have accidental damage or breaking which is a great thing

I will recommend this product for any electronic, my experience has been good for anything faulty that needs to be replaced.

Got the protection plan through Best Buy as I know controllers can break over time. They replaced the controller with no issue at all,

I wouldn't purchase an item without this, unless Best Buy didn't offer it on the item. It has saved my behind so many times!!!

this plans are awesome for any product purchase in best buy. Any trouble with your product and just give them a call and they'll get your product fixed at any cost.

You need that protection because you know your going to throw your headset when you get one pumped to the face after lighting a guy up with a tactical shotgun.