Customer Ratings & Reviews

This service is the best, specially if you buy a very expensive piece of tech that you are not very familiar with

Was able to replace my broken headphones no questions asked with brand new and different ones for the same price. No questions asked

You never know what,when or why but you are going to have to use because it going to stop working and then you have to replace it.

The agents at Geek Squad are amazing. They handle all of your care needs with alot of experience and a smile. They are the best!

My ps gold broke twice on me. They gave me a full refund after returning the 2nd one back. I will definitely buy more warranty on my items i believe needs it.

For the first time ever I caved in and bought this. It was only $11.00 and I figured there is a good chance by 10 year old son breaks these headphones!

I had a geek squad 2 years protection for my kid's laptop. My kid dropped it and laptop was broken. Geek squad replaced new one without extra cost. Thanks

I replace a headset for my grandson without any problem. I had almost forgot I had purchased this but it came in very handy.

It’s perfect service for expensive electronics you never know when can break. By having Geek Squad service you buy peace of mind.

After going through many PlayStation controllers from button sticking and other problems I will only buy controllers with protection plans from now on

I almost always get this for just about anything other than media i cant tell you how much this has saved me in the long run.

every time something when wrong with the remote, I was able to return it , get a brand new one from the warranty. it is worth it

I would strongly recommend securing the Geek Squad protection. Game console, controllers are covered very well. No questions on controllers, they just replace them.

I've only had to actually use the product replacement once, but when I did it was quick and easy and straightforward. I wont hesitate to use it on future purchases.

Buying a $150 Xbox One Elite controller was kind of a no brainer to buy a $20 2 year replacement plan. Any issues, they'll replace it. Much better than the old ADH plans.

In most case it’s a waste of money then there are some cases where you wish you bought this. My case lucky I did.

Agents made it easy to get the plan as always and never fails that if I need something answered they are always helpful

Excellent Product- Very happy with this product and anyone would find value in having it.

I recommend everyone get this plan. My brother always rage quits game and the victim of it is his headset. Thanks to this plan I get it replaced without an issue.

Geek Squad product replacement is excellent and its great having peace of mind if anything breaks down it will be covered!