Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 4,729 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the way to go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad is always a plus when buying anything at Best Buy. Great back up plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product replacement warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had another Xbox controller have drift & button sticking issues...easy swap out and repurchased the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the insurance plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the insurance plan on gaming equipment. Much cheaper than replacing item if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing, easy to use warranty! I would recommend a Best Buy warranty to anyone!! Hassle free, no questions asked! Amazing service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by dre

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For such an expensive product I always get the warranty. BEST BUY honors and backs up everything their warranties say!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I cant give my experience yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the service for my joycons but they haven't had issues yet. I will edit it when I do something about them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to protect your investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful with fixing or replacing any of our protected products while being hassle feee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent plan. Must have!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insured my ps4 controller and had no issues with replacement when button wore out. They were very cooperative and offered prompt service. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best plan that I could have purchased my kids dropped the game jumping from excitement and it replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always saves the day w/ my electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at Geek Squad are awesome and accommodating! Thank you for your service totally worth the extra $$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had them out years ago and was surprised at how much they knew. Another company came to install my tv and they did ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets the job done!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I call Geek Squad. They're very professional and they always get someone out to fix the problem quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t buy this product, you deserve to have your accessories broken. This is the best purchase I’ve made, since I bought my plane ticket here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I call insurance and gives you that peace of mind knowing that you have protection for your stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is extremely useful for all kinds of scenarios. If you think a product you're buying is prone to damage or breakage, this is a must-have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great back up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Always is better to have a backup with an extra warranty plan, Geek squad always works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan because of my past interactions with the geek squad. They really know their stuff, and their repair policies are top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy a warranty with our electronics. They are so expensive to replace it just makes since to get the warranty just to be on the safe side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy protection. But this was the best thing I ever did. They were helpful with my son. Got a new product easily. No problems. Saves money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the protection plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plans. If you’re spending a lot on a product I’d suggest always buying the protection plans.

    I would recommend this to a friend