Customer Ratings & Reviews

Can not thank geek squad enough when i have a problem, they always help me out with my issues and i always get it on my products.

My son’s Xbox remote stopped working. Luckily he bought the Geek Squad 2 year product replacement. They were awesome to work with. Thank you

I wouldn't buy anything without adding this! Amazingly helpful if you ever have a problem and really easy to deal with. They don't talk down to the nontechnically savey

The geek squad agent are very good and i am completely satisfied with the experience i got from them i give 5 stars to thier work

I was helped by a gentleman who was very attentive, and answered all my questions. He was fast, friendly, and handled my problem great!

Best Buy Geek Squad rules. I always purchase the Geek Squad product replacement! It’s rewards outweigh the cost, in my opinion.

Geek Squad exceeded my expectations by giving me back my PC without viruses and with the correct OS version that made my PC work 10X faster.

So most people know controllers tend to have issues after lots of use. This protection plan is owned by Best Buy so just go in and swap a broken one for a new one!

I always buy this product replacement plan when I buy video game controllers. If your controller breaks, you can get a replacement.

Geek Squad support when buying large TVs and soundbars is very helpful! Now that I can't go into the store, telephone support is fantastic!

I always buy warranty on every purchase over $100. The avg manufacturer warranty is only 1yr. BB warranty = 2 years. Worth it period.

Geek squad protects ,they stick by what they say and have went above for a resolve to a problem for me before .. great people ..

Honestly used it for my gaming headphones & external hard drive and was able to get a replacement/store credit no problem! it's a must buy!

I buy evey time when I buy electronic part is awesome and couple times I change damage headphones and never failed me is good

Always get the Geek Squad! It can come so handy if your purchase tanks. Just bring in your item and they'll exchange it or get you credit towards something new.

I have yet to use the geek squad product replacement, Knowing that I have the assurance if I need to replace my controller. This protection a must for the price.

So far, I have not had to use the geek squad for anything I've ever gotten from Best Buy. That includes the things I bought and didn't add the geek squad protection to them.

This replacement plan is worth it. We have used it multiple times when something is going wrong with your equipment. No hassle exchange.

My earphones broke from so much use so I took them back and because I had a 2 year product replacement warranty on them I had no problems exchanging them for a new pair.

Always quick and efficient! They always give me great advice and info I didn’t know . Love love love east Wichita geek squad